Troubleshooting/After-sales service
Operating manual CARLO EP & Classic
V2.10 E
Page 33 of 56
12 Troubleshooting/After-sales service
12.1 Troubleshooting help
Problems with the Sling Hoist
Remedy
The travel adjustment and the spreading
of the carrier frame of the CARLO do not
function.
a) Check if the emergency stop switch is
released/pressed.
b) Check that the cables of the control box are
correctly connected.
c)
Check the battery’s state of charge.
d) Remove the battery pack and check the contacts
for damage.
The CARLO remains in the top end
position.
a) Check if the emergency stop switch is
released/pressed.
b)
Check the battery’s state of charge.
c) Use the electrical emergency lowering feature to
lower the patient/resident.
d) Use the mechanical emergency lowering feature to
lower the patient/resident.
The carrier frame motor does not run.
a) Check if the emergency stop switch is released or
pressed.
b) Check that the control box is correctly plugged in.
c) Check the battery.
The drive stops during the lifting
procedure.
a) Battery low.
Charge the battery
.
b) The maximum load is exceeded (max. patient
weight).
The electrical positioning system does
not respond.
a) Make sure that the handset is connected.
b) Check the plug-in connector at the control box.
c) Check the battery.
The control box emits a “beep” signal
when operated.
Battery low.
Charge the battery
.
The handset does not work.
a) Check the connectors at the handset cable and the
motors.
b)
Check the battery’s charging state (replace with
fully charged battery).
The up and down buttons of the handset
do not respond.
a) Check if the emergency stop switch is released or
pressed.
b)
Check the battery’s charging state (re
place with
fully charged battery).
c) Check that the cables of the control box are
correctly connected.
The castors produce loud noises.
Clean castors if necessary. Replace if necessary.
