9/10
RJ-45 cable should away from high voltage cable, at least above 300mm; Also should be
away from line tube at least 25mm
7. Common problem and notice
7.1 Common problem shooting
Please check below parts when the display showing no signal, audio, flicking, blue or
black screen:
(1) Check the connection of the RJ-45 cable, HDMI cable
(2) Check the crystal connector and the RJ-45 cable is CAT5E/CAT6/CAT7
(3 ) Check the source input are correct
(4) Be aware of the status of the indicators and find out the problems
7.2 Notice
(1)
All the RJ-45 cable, power cord should have the protection cover when
assembling,
better cover the cable to avoid out pressure to damage the cables
(2) Please don
’
t hang up stuff over the cables, don
’
t step on the cables to avoid
short circuit and damage.
(3) Please pay attention to using the properly plugging in ways to avoid cable and
port damage.
(4) Please avoid the liquid getting into the equipment to damage the product and
short circuit.
8. After-Sales
8.1 Warranty Information
The Company warrants that the process and materials of the product are not defective
under normal use and service for 3 (3) years following the date of purchase from the
Company or its authorized distributors.
If the product does not work within the guaranteed warranty period, the company will
