Troubleshooting
J
No sound
Ear buds are
uncomfortable
Phone calls
and/or music not
routed
Bluetooth
disconnects often
Hearing
interruptions
Unexpected
behavior
Make sure headphones are
plugged in.
Verify battery is charged.
Adjust volume level.
Experiment with different
silicone ear tips.
Verify Bluetooth сonnection.
Verify that you are not more
than 10 meters (30 feet)
from the Bluetooth device.
Silence phone tones (alerts,
notification sounds, key
taps, etc.).
Reset SMARTO by
connecting it to the charger.
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