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LUX

User

Manual

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Summary of Contents for LUX

Page 1: ...LUX User Manual ...

Page 2: ... I say YES to invitations I would ve turned down before Now I can hear my friends and participate in the conversation I have my life back Mary Lou S 1 ...

Page 3: ...al technology paired with user adjustable controls Please read this User Manual in its entirety Practice and patience are important as your ears relearn how to hear Your results and improved quality of life will depend on the type and degree of your hearing loss your expectations and frequency of use 2 ...

Page 4: ... ready to provide assistance with any questions you may have Take advantage of our free one on one phone consultations 312 366 3899 Mon Fri 8 30am 4 30pm CST support MDHearingAid com 24 hours a day 7 days a week WE RE ALWAYS HERE FOR YOU 3 ...

Page 5: ...4 ...

Page 6: ...TABLE OF CONTENTS 5 ...

Page 7: ...placing ComfortTIP 18 Replacing Thin Tubing 19 Using High Volume Kit 20 Care and Cleaning 21 Program Selection 24 Using the Telephone 25 Troubleshooting 27 Protection Plan and 32 Replacement Parts Warranty and Repair 33 Return Policy 35 Warning to Hearing 37 Aid Dispensers Important Notice for 39 Prospective Users Notice of Cancellation 41 Technical Specifications 42 6 ...

Page 8: ...h Volume Kit with Earhook 13PLUS Tubing and Closed ComfortTIP Requires customization see page 20 C Size 312 Batteries Remove brown tab and wait at least one minute before use See page 13 for instructions D Cleaning Tool with Brush Magnet and Wire See page 21 for instructions PACKAGE CONTENTS 7 ...

Page 9: ...B A D Open ComfortTIP Earhook Closed ComfortTIP 13PLUS Tubing Thin Tubing Contents will vary depending on product ordered C Tab 8 Magnet Brush Wire ...

Page 10: ...LUX DIAGRAM Tubing Base Program Button Volume Control Battery Compartment on off control Thin Tubing Snap End LUX Body LUX comes assembled for your convenience Microphones ComfortTIP Stabilizer Bar 9 ...

Page 11: ... I LOVE the ComfortTIPs They are so comfortable and clear and work better than any tips that I could find for my old aids Justin M 10 ...

Page 12: ... I didn t realize how much I was missing I can hear birds chirping outside the window My morning walk is so enjoyable now Bill P 11 ...

Page 13: ... identify the left and right aid Step 1 Insert Battery Step 2 Place LUX On Ear Step 3 Adjust Volume Left LUX in left hand To identify Left Right LUX Hold an aid upright in each hand with controls facing you The Tips Tubing point toward each other when in the correct hand Right LUX in right hand 12 ...

Page 14: ...or battery to become fully operational b Push Nail Grip downward to open Battery Compartment With the side of Battery Compartment facing up use Cleaning Tool Magnet or your fingers to insert battery c Close Battery Compartment to turn LUX ON To turn OFF open Battery Compartment Please note If Battery Compartment does not close easily battery may be inserted upside down 13 ...

Page 15: ...Hold LUX with buttons facing right and open Battery Compartment 2 Remove battery with Cleaning Tool Magnet or turn LUX over and let battery fall in hand Battery Tips Open Battery Compartment when not in use Store batteries in original packaging Do not use expired unsealed or corroded batteries Do not leave exhausted batteries in LUX Low Battery Warning A voice prompt indicates low battery Dependin...

Page 16: ...Tubing should rest on top of ear comfortably next to glasses c Tuck Stabilizer Bar in the outer bowl of ear It may be trimmed to suit the size of your ear b a c The MDHearingAid LUX in final position STEP 2 PLACE LUX ON YOUR EAR Prevent Tip from coming off in ear Always verify ComfortTIP is pushed all the way on Tubing before inserting Tip in ear ý þ 15 ...

Page 17: ...tton IMPORTANT When LUX is turned ON it will take five seconds to begin amplifying sound Please raise the volume SLOWLY to avoid a sudden blast of sound DECREASE INCREASE STEP 3 ADJUST VOLUME WARNING Whistling may be heard if LUX is turned on but NOT positioned securely in your ear This is normal Once the ComfortTIP is properly inserted in your ear whistling will stop 16 ...

Page 18: ...label Use for fitting right ear Left Thin Tubing blue label Use for fitting left ear 13PLUS Tubing Use this wider tube if you require higher volume or a custom tube length see page 20 REPLACING TIPS AND TUBING INITIAL ASSEMBLY Thin Open MAX OUTPUT Type of ComfortTIP Type of Tubing Closed Open 13PLUS Thin Closed 13PLUS TO INCREASE OUTPUT ComfortTIP and Tubing combinations which allow for more gain ...

Page 19: ...zer Bar Push Tip over the ridges on end of Tubing c IMPORTANT The end of the Tubing should be visible through the opening of the ComfortTIP Otherwise Tube may detach from Tip when removing LUX from your ear If you are experiencing whistling at higher volumes remove Open ComfortTIP and replace with Closed ComfortTIP Vented End b a c Stabilizer Bar 18 ...

Page 20: ...d slide off b Attach new Tubing Gently push new Tubing on c Make sure Tubing Base is flush with sides of LUX Body when you are finished Please note The LUX Body can be used for either the left or right ear Only Thin Tubing and ComfortTIPs are ear specific b a c 19 ...

Page 21: ...rtTIP with 13PLUS Tube attached into ear canal Place LUX Body behind ear so Earhook rests on top of ear Mark a line on Tube ABOVE bottom of Earhook Cut Tube at marked line d Push cut end of 13PLUS Tube onto Earhook until it slides OVER the end of Earhook c a d b Mark Cut Here Overlap The High Volume Kit assembled 20 ...

Page 22: ...mfortTIP and Microphones daily Use Cleaning Tool Wire regularly 1 Rotate Tubing Base 90 and slide off to remove 2 Insert Wire through Tubing Base 3 Wipe end of Wire clean 4 Repeat as necessary 5 Reattach Tubing to LUX Body 2 3 21 ...

Page 23: ...re in a cool dry place such as a hearing aid dehumidifier with Battery Compartment open For prolonged periods of non use remove battery to prevent corrosion Do not let your LUX get wet Do not use hair spray or a hair dryer while wearing your LUX Do not expose your LUX to excess moisture or heat 22 ...

Page 24: ... I love the automatic feature of the LUX I can enjoy my day without having to worry about changing programs as I go into restaurants and meetings Joe B 23 ...

Page 25: ...ay use This program changes with your environment Program one 2 Quiet Hearing high and low pitched sounds Program two 3 High Frequency High pitched sounds nature sounds or high octave music Program three 4 Restaurant One on one conversations or reducing background noise in restaurants Program four PROGRAM SELECTION Program 1 is the default setting When LUX is turned OFF it will reset to Program 1 ...

Page 26: ...your LUX Use Program 2 or 3 when using the phone You may need to make slight adjustments to the volume of either your LUX or phone If whistling occurs try different positions with the phone s audio output and LUX microphone until you find what works best for you audio output microphone 25 ...

Page 27: ... I used to avoid answering the phone because it was so difficult to understand people Now I can hear and I don t think people are mumbling Jack S 26 ...

Page 28: ...lean Tubing Tip Use dehumidiﬁer Change Tubing Tip Clean ear canal For more detailed troubleshooting tips see the following pages ISSUE ACTION STEPS Feedback Whistling squealing Intermittent or distorted sound Weak or no sound TROUBLESHOOTING 27 ...

Page 29: ...ower the volume Replace the battery with a fresh one Check Tubing Tip for wax or debris that may be blocking sound Clean Tubing Tip Replace Tubing Tip if they appear worn For optimal performance ComfortTIP and Tubing should be replaced every three 3 months Replacements and additional cleaning accessories can be ordered at www MDHearingAid com 28 ...

Page 30: ...using a Closed ComfortTIP If whistling occurs after trying a Closed ComfortTIP you might require more gain volume and should try the High Volume Kit see page 20 Clean any wax or debris from Tubing Tip and or ear canal Whistling will disappear when the condition is corrected Please note When an object hand hood person chair wall etc comes close to your ear while wearing hearing aids you may experie...

Page 31: ...attach Tubing to LUX Body 3 Instrument has a weak or no sound Make sure your MDHearingAid LUX is turned ON Make sure battery is fresh and is inserted correctly see page 13 Remove Tubing from LUX Body and increase volume If it whistles your LUX is working and the Tubing Tip needs to be cleaned or replaced If you are still having difficulty please contact us at support MDHearingAid com 30 ...

Page 32: ... This is a company that stands behind a very good product with excellent customer service Eileen A 31 ...

Page 33: ...amage etc Product loss is not included This service contract lasts for one 1 year from the date of purchase MDShield coverage must be purchased within your initial 90 days of ownership Tubing and ComfortTIP Replacement For OPTIMAL PERFORMANCE Tubing and ComfortTIP should be replaced every three 3 months Regular replacement keeps your LUXs sounding and feeling like new Visit www MDHearingAid com to...

Page 34: ...ch as physical shock damage from moisture or sweat excessive wax build up or tampering with the instrument all of which void the warranty For added coverage see page 32 for the MDShield Protection Plan If you require Warranty or Repair Service please contact us for a Return Merchandise Authorization RMA number repair costs if applicable and instructions For fastest service e mail support MDHearing...

Page 35: ...es Please use the following guidelines when mailing to our repair facility Do Send ONLY the LUX Body Use a small padded envelope Write RMA number on the OUTSIDE of envelope DON T send Travel case Packing materials Batteries or other accessories unless otherwise instructed 34 ...

Page 36: ...n requests prior to 21 days from date of invoice will incur a ten percent 10 Early Return Fee All products MUST include a Return Merchandise Authorization RMA number for proper processing Products returned without a RMA number will incur a twenty percent 20 No RMA Fee Please e mail support MDHearingAid com for a RMA number and specific return instructions We are available 24 hours a day 7 days a w...

Page 37: ...t customer support for a RMA number before mailing to this address We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice DAYS FROM INVOICE 1 20 21 45 46 AMOUNT REFUNDED with RMA w out RMA 90 80 100 80 No Refund No Refund 36 ...

Page 38: ...spective user has any of the following conditions Visible congenital or traumatic deformity of the ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly progressive hearing loss within the previous 90 days Acute or chronic dizziness Pain or discomfort in the ear Unilateral hearing loss of sudden or recent onset within the previous 90 days Audiometric ...

Page 39: ...itting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it The u...

Page 40: ...d treated before the hearing aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid...

Page 41: ...declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver without prior consultation by an ear specialist is not in your best health interest and its use is strongly discouraged Children with hearing loss This product is not for use by anyone under 18 years of age In addition to seeing a physician for a medical eval...

Page 42: ...L MERCHANDISE PERTAINING TO THIS TRANSACTION AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELED IF YOU CANCEL YOU MUST RETURN TO THE SELLER IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE TO CANCEL THIS TRANSACTION MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE OR SEND...

Page 43: ...TECHNICAL SPECIFICATIONS MAX OSPL90 125 dBSPL HF Average OSPL90 119 dBSPL HFA Full on gain 40 dBSPL THD 500 Hz 5 800 Hz 6 1600 Hz 0 EQUIV INPUT NOISE 25 dB BATTERY CURRENT DRAIN 1 0 mA 42 ...

Page 44: ...Printed in U S A 05 17 ...

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