63
Annex
BEEM - Elements of Lifestyle
EN
Should - contrary to expectations - faults occur, please try to
resolve the matter by telephone first. Should this not be success-
ful, please send the carefully packed appliance to your retailer or
to the customer service address shown below. Please state your
complete address, type and model number and the serial number
of the appliance. This information can be found on the rating plate
of the appliance. Please describe the fault or defect in as much
detail as possible. The product or spare part order should be ac-
companied by a printed and dated receipt of purchase or invoice.
Without a printed receipt of purchase or invoice, no services
under warranty can be provided, whether for repairs, spare parts
or other claims.
Outside Germany and in particular in non-EC countries, please
contact your retailer or the local distributor first. Information can
be obtained – preferably by e-mail – from the customer service
address indicated below.
Repairs not covered by the warranty can also be performed
against individual payment by customer service - outside Germa-
ny by the retailer from whom you purchased the appliance or by a
service centre, if available.
replacement parts and consumables
can be ordered from
your retailer or the stated customer service address. Please
contact first your dealer or the local distributor if you live outside
of Germany.
For product information, accessory orders or questions on service
handling, please contact your retailer or the stated customer
service address. Outside Germany and in particular in non-EC
countries, please contact your retailer or the local distributor first.
You can also use the Internet. You will find accessories and
spare parts, as well as user manuals in various languages on
our website www.beem.de . In addition you will find further
product information.
