EN 32
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem yourself.
If the problem cannot be solved with the steps listed, contact the customer service department.
Do not attempt to repair an electrical device yourself!
Problem
Possible
cause
Fix
The device cannot be
switched on.
The mains plug is not inserted
correctly in the plug socket.
Insert the mains plug.
The plug socket is defective.
Try another plug socket.
There is no mains voltage.
Check the fuse of the mains
connection.
The thermostat control (
9
) has
not been activated.
Turn the thermostat control
clockwise to the highest
temperature
(
).
The fuse in the fuse
box is triggered.
Too many devices connected to
the same circuit.
Reduce the number of devices in
the circuit.
Water runs out of the
device.
There is too much water in the
water reservoir (
7
).
Do not overfill the water
reservoir!
The discharge tap (
12
) is still
open.
Close the discharge tap and
ensure that the lever (
13
) cannot
be blocked.
No water or only a
very small amount of
water runs out of the
discharge tap.
The discharge tap is blocked.
Clean the discharge tap.
The device is furred up.
Descale the device.
During use, an
unpleasant smell is
detected.
The device is being used for the
first time.
A smell often develops when
new devices are first used.
The smell should disappear once
the device has been used several
times.
The device has previously been
descaled.
Rinse out the device with clear
water.
