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Troubleshooting 

 

 

 

Troubleshooting 

 

Please also refer to chapter 

General instructions

 

i

 

Note

 

Pixel errors in the TFT display are production-caused and represent 
no complaint-reason! 

 

 

Fault correction 

 

Fault Cause Procedure 

Nothing happens after the Industrial 
PC has been switched on 

No power supply to the Industrial 
PC 
 
Other cause. 

Check power supply cable 
 
 
Call Beckhoff Service 

The Industrial PC does not boot 
fully 

Floppy disk or CD in drive 
 
 
Setup settings are incorrect 
 
Other cause 

Remove floppy disk or CD 
and press any key 
 
Check the setup settings 
 
Call Beckhoff Service 

Computer boots, software starts, 
but control does not operate 
correctly 

Cause of the fault is either in the 
software or in parts of the plant 
outside the Industrial PC 

Call the manufacturer of the 
machine or the software 

Error during floppy disk or CD 
access 

Faulty floppy disk or CD 
 
 
Faulty disk drive 

Check the disk in another 
disk drive 
 
Call Beckhoff Service 

The Industrial PC functions only 
partially or only part of the time, e.g. 
no or dark picture, but disk drive 
responds when switching on 

Defective components in the 
Industrial PC 

Call Beckhoff Service 

16

 

 CP64xx 

Summary of Contents for CP64 Series

Page 1: ...Installation and Operating instructions for Built in Panel PC CP64xx Version 1 5 Date 2006 01 11...

Page 2: ......

Page 3: ...nstallation of the PC in the control cabinet 9 Earthing measures 9 Power supply 10 Fitting the Power Supply Cable 11 Connecting devices 13 Connecting cables 13 Check voltage rating and connect 13 Oper...

Page 4: ...he meaning of 443 BGB of the German Civil Code or a statement about the contractually expected fitness for a particular purpose in the meaning of 434 par 1 sentence 1 BGB In the event that it contains...

Page 5: ...d from the plant Pulling out the fieldbus connection plug uncouples the PC optional Items of equipment that have been switched off must be secured against being switched on again The Industrial PC s p...

Page 6: ...National regulations depending on the machine type Depending on the type of machine and plant in which the Industrial PC is being used there will be national regulations for the control of such machin...

Page 7: ...xx Opening the housing In order to open the PC housing first remove the four fastening screws see photo above using a cross head screwdriver The cover of the housing can then be removed to the rear Fo...

Page 8: ...n the upper part of the chassis has been folded away with the floppy drive 1 and CD ROM drive 2 there is a 4 slot computer core with an all in one plug in card motherboard 3 The connections are locate...

Page 9: ...connection Network The Ethernet adapter with RJ 45 connection 4 permits connection to a network PS 2 connections PS 2 The upper PS 2 connector 5 allows a PS 7 mouse to be used while a PC keyboard can...

Page 10: ...ns in temperature make sure that moisture condensation does not form on or inside the device Prior to operation the unit must be allowed to slowly adjust to room temperature Should condensation occur...

Page 11: ...e unit is in its mounting position the ventilation openings must not be obstructed Warning Extreme environmental conditions should be avoided as far as possible Protect the rear of your PC from dust h...

Page 12: ...5 A Length of stripped conductor 8 to 9 mm Supplied mains power unit The Industrial PCs is either fitted with a 100 240 V 50 60 Hz power supply unit standard or with a 24 VDC power supply unit with th...

Page 13: ...housing in order to assemble the PC power supply cable Materials for assembly of the connector Female plug connector Strain relief housing Female plug connector is correspondingly coded This female p...

Page 14: ...not used Pin assignment for the 24 VDC power supply unit Fitting the connector to the cable The plug is fitted to the cable as follows 1 Strip insulation from the cable ends Follow the technical data...

Page 15: ...nd to the devices that are to be connected Connect all data transfer cables if present to the appropriate plug in receptacles of the data telecommunication networks Reconnect all devices to the power...

Page 16: ...le to the hard disk the file will be destroyed Control software typically writes something to the hard disk every few seconds so that the probability of causing damage by switching off while the softw...

Page 17: ...as to be replaced according to the rules of the board manufactorer Danger Danger of Explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by the manufactur...

Page 18: ...Other cause Remove floppy disk or CD and press any key Check the setup settings Call Beckhoff Service Computer boots software starts but control does not operate correctly Cause of the fault is either...

Page 19: ...C Beckhoff Support Support offers you comprehensive technical assistance helping you no only with the application of individual Beckhoff products but also with other wide ranging services world wide s...

Page 20: ...atmospheric humidity and shock resistance are to be observed during transport and storage as in operation The shock resistance during transport can be improved by means of suitably packing the Industr...

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