Need help?
Cannot SYNC - Make sure batteries are ok and in correct polarity
position. Make sure phone bluetooth is ON. Make sure AR Blaster
isn't already synced to another phone, then retry SYNC outlined in
this guide.
Cannot Re-SYNC - Make sure batteries are ok and in correct
polarity position. Make sure phone bluetooth is ON. Fully exit Bit AR
Club on your phone, then follow SYNC procedure. NOTE: In some
cases you may need to reset AR Blaster by removing batteries and
re-inserting.
Cannot obtain Bit AR App - We recommend obtaining a QR code
scanning app from your phone's app store. There are several Free
choices. If still cannot scan, go to our website to obtain:
www.beantech.net, then go to AR Blaster > Support. Click on Bit AR
Club App. Note: with Android phone, insure security settings are set
to allow installation of apps from unknown sources.
AR Blaster won't work on my phone - All games acquired through
Bit VR App are certified to work on iOS 7.0 and higher and Android
5.0 and higher phones. You also need to insure your phone's
bluetooth version is 4.0 or higher. If your phone is lower than the
required operating system version, please update and retry. If you
still cannot sync, contact your phone manufacturer to determine
bluetooth version. If it is an earlier version to 4.0 you will be unable to
sync with that phone. Note: its highly unlikely your bluetooth is
version lower than 4.0.
Call us for Assistance
Toll Free / 9AM - 7PM est daily except holidays
888-808-BEAN
E-mail us for Assistance
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