45
SatDOCK 9555 Installation & User Manual
Q
You can’t make international calls
A
Have you included the relevant codes? Press and hold the
(+) key to display the international dialling prefix (+), and
then enter the appropriate country code, followed by the
phone number.
Q
Your PIN2 is locked
A
Enter the PIN2 unblocking key (PUK2) or contact your
service provider.
Q
You can’t cancel call forwarding or call barring
A
Wait until you are in an area with good network coverage
and try again
Q
Your SIM card won’t work
A
Is the card inserted the correct way?
Is the gold chip visibly damaged or scratched? Return the
card to your service provider.
Check the SIM and phone contacts. If they are dirty, clean
them with an antistatic cloth.
Q
Your PIN is blocked
A
Check Card or Insert Card.
Check the card is inserted correctly
Check the contacts of the card are clean
Clean the chip with a soft cloth
See your Service Provider if continues
Q
The 9555 handset is not charging when in the SatDOCK
cradle
A
Check that the HFI has power.
Check the cable between the HFI and the SatDOCK cradle
is secure.
Check that the SatDOCK has power.
Check that the 9555 handset is seated correctly in the
SatDOCK.
For additional product support:
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave
Victoria, 3170, AUSTRALIA
Web:
www.beamcommunications.com
Info:
Support:
Tel:
+61 3 8588 4500
Fax:
+61 3 9560 9055
