2
1
4
5
1
2
1
2
1
2
1
1
1
2
1
2
1
2
1
1
1
2
1
2
1
2
1
2
1
2
6
8
1
E1
E2
E4
E5
E8
1
3
1
3
TROUBLESHOOTING
ORANGE LED flashes 1 x.
ORANGE LED flashes 2 x.
ORANGE LED flashes 4 x.
ORANGE LED is on.
RED LED flashes
quickly after an
assisted setup.
RED LED lights up
sporadically.
GREEN LED lights up
sporadically.
The LED and the LCD-
display are off.
The reaction of the door
does not correspond to
the LED-signal.
The sensor signals
an internal fault.
The power supply is too
low or too high.
The sensor receives
not enough IR-energy.
The sensor encounters
a memory problem.
The sensor vibrates.
The sensor sees the door
during the assisted setup.
The sensor sees the door.
The sensor is disturbed
by external conditions.
The sensor is disturbed by
rain and/or leaves.
The sensor vibrates.
Ghosting created by door
movement.
The sensor sees the door
or other moving objects.
Check power supply
(in the diagnostics menu of the LCD).
Check wiring.
Cut and restore power supply.
If orange LED lights up again, replace sensor.
Check output configuration setting.
Check wiring.
Check if the sensor is fastened firmly.
Check position of cable and cover.
Increase the IR-immunity filter to value 3.
Select presetting 2 or 3.
Select presetting 2 or 3.
Increase radar-immunity filter.
Change radar field angle.
Check if the sensor and door cover is fastened firmly.
Check position of cable and cover.
Change radar field size or angle.
Remove the objects if possible.
Launch an assisted setup and adjust the IR angle.
Replace sensor.
Check wiring.
ORANGE LED flashes 5 x.
The sensor receives
too much IR-energy.
ORANGE LED flashes 8 x.
IR power emitter is faulty.
Replace sensor.
The LCD or remote
control does not react.
Enter the right password. If you forgot the code, cut
and restore the power supply to access the sensor
without entering a password during 1 minute.
The sensor is protected by a
password.
The sensor is disturbed by
external elements.
Eliminate the cause of disturbance (lamps, rain cover,
door controller housing properly grounded).
Move the IR-curtains away from the door.
Install the sensor as close to the door as possible.
If needed, use a bracket accessory.
Launch a new assisted setup.
Decrease the angle of the IR-curtains.
Increase the IR-immunity filter (values >2.8 m).
Deactivate 1 curtain.
Slightly increase the angle of the IR-curtains.
Decrease the IR-immunity filter (values 1-3 <2.8 m).