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TROUBLE SHOOTING
Before you contact our customer hotline / service point, please check whether the error can
be corrected using the information below:
PROBLEM
POSSIBLE CAUSE
LÖSUNG
The air conditioning unit
does not switch on.
Power outage.
Wait for power to come back on.
The device is not connected to a
power supply.
Connect the device to a power
supply and wait for 30 minutes!!
The water tank is full.
Empty the water tank.
The internal safety device has
tripped.
Wait 30 minutes. If the problem
persists, contact the service
center.
The air conditioning unit
only works for a short time.
Limited air flow in the hose.
Correctly attach the air hose and
keep it as short and kink-free as
possible.
Air outlet is blocked.
Check
and
remove
all
obstructions that block the air
passage.
Unpleasant odours are
emitted during operation.
Air filter contaminated.
Clean air filter according to
instructions.
The air conditioning unit is
working, but the room
doesn't get any cooler.
Open windows, doors and/or
curtains.
Close windows and doors as well
as
curtains.
Observe
the
previously mentioned “tips on
correct use”.
The set temperature is too high.
Please set a lower temperature.
The air inlet guard is blocked /
contaminated.
Make sure the air inlet guard is
free and clean the air filter.
There are sources of heat in the
room (ovens, hair dryers etc.).
Switch off sources of heat.
Air hose has been disconnected
from the device.
Attach air hose to the opening on
the back of the device.
The device’s technical specifications are insufficient for the room in
which it is set up.
The device is excessively
noisy.
Air conditioning unit is not placed
on level ground.
Set the fan up in a different place.
The appliance
does not operate for
about three minutes
after restarting it.
The internal compressor safety
device prevents the appliance
from being restarted until three
minutes have elapsed since it was
last turned off
Wait. This delay is part of normal
operation
The following message
appears on the display:
/
/
The appliance has a self
diagnosis system to identify a
number of malfunctions
See the SELF-DIAGNOSIS
Chapter
