TROUBLESHOOTING
PROBLEM
REASON
SOLUTION
Does not work
Fried ingredients are
not done
Ingredients are fried unevenly
Appliance is not plugged
in correctly
Plug into grounded wall outlet
Set timer
Fully close lid
Ingredient batch too large and
ingredients lay on top of
each other
Make sure to use fresh
ingredients and prepare them
correctly for frying (add some
oil, etc.)
Use fresh ingredients or
oven-ready snacks
Remove some ingredients or
shake/flip food halfway
through cooking
Place smaller batches in
accessory/pot
Ingredients are not fresh or
prepared improperly
Certain ingredients are better
for air fryer
Lightly brush some oil
onto food
Need some oil
Pat ingredients dry
before cooking
Ingredients are wet
Too many ingredients
Some white smoke is normal,
wipe down food to remove
excess oil
Properly clean accessories
Food in air fryer is greasy
Accessories still contain grease
residue from previous use
Set temperature is too low,
cook time too short
Raise temperature, increase
cook time
Timer is not set
Lid not closed
Fried food not crispy
White smoke comes out
of appliance
Carefully reposition until it
is sealed
Pressure limiting device not
properly sealed
Steam escaping from
pressure limiting device
Cancel cooking, open lid, and
reposition rubber seal ring
Rubber seal ring not
installed correctly
Clean pressure limiting device
Pressure limiting device
obstructed
Steam escaping around lid
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