TROUBLESHOOTING
ERROR CODES
REASON
No water supply
Water level detector not functioning
Water leaking from water tank
Water leaking from drain hose
No water in tank or water
supply problem
PROBLEM
Unit enters ice making
process, but no water flowing
and add water indicator on
Add water indicator
always on
SOLUTION
Turn on water, increase water pressure,
or clean water hose
Clean water tank and water level detector
Make sure unit is level
Reinstall drain hose
Increase water pressure, clean water
hose, or manually add water
Foreign object in water tank is
obstructing the pump
Water pump not working
Clean water tank and pump
Water drain pipe in wrong position
Place water drain pipe in correct position
High ambient temperature
Ice making cycle normal
but no ice cubes
Move to a lower ambient temperature
Water temperature too high
Switch to a colder water supply
Ice bin full
Full indicator on
Remove ice cubes
Low ambient temperature
Thick ice cubes
Reduce ice making time
Bad water quality
Cloudy ice cubes
Change water supply/filter water
Clogged water seeping pipe
Pump working but no water
flow from water seeping pipe
Clean holes on the water seeping pipe
High ambient temperature
Thin ice cubes
Move to a lower ambient temperature
or increase ice making time
Bad air circulation
Place unit at least 8 in. from the wall
Bad water quality or dirty water tank
Irregular ice cubes
Change water supply/filter water,
or clean water tank
Clogged water seeping pipe
Clean holes on the water seeping pipe
CODE
E1
PROBLEM
Ambient temperature sensor not functioning
E2
Ice making problem or leak
10
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