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TROUBLESHOOTING
PROBLEM
REASON
SOLUTION
Burner not lighting with
igniter
Burner does not light
Flames blow out
Emits a lot of black smoke
Drop in gas flow, reduced
flame height
Irregular flame pattern, or
does not run length of burner
Dry electrode/burner
Clear guard of obstructions
Replace AAA battery in
igniter
Remove obstructions or clean
holes
Replace/refill tank
Fully tighten coupling nut
Straighten hose
Ice buildup on propane tank
Electrode/burner wet
Igniter pin is bent
Guard obstructed
Coupling nut loose
Bent hose
High winds
Turn control knob to high
Excess flow safety device
activated
Follow steps to reset safety
device
Propane tank is empty
Replace/refill tank
Excess flow safety device
activated
Propane tank is empty
Replace/refill tank
Follow steps to reset safety
device
Remove obstructions or clean
holes
Burner holes obstructed
Burner holes obstructed
Remove obstructions or clean
holes
Straighten hose
Bent hose
Propane tank is empty
Bend igniter pin back towards
thermocouple
Igniter battery dead
Burner holes obstructed
Replace tank
Flames lose heat in cold
weather
