BCI Advisor, Service Manual

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Warranty and Service Information
viii Advisor
®
Service Manual
Warranty Procedure
To obtain warranty service in the USA, you must request a Customer Service Report (CSR) number from Technical
Service. Reference the CSR number when returning your Product, freight and insurance prepaid, to:
Smiths Medical PM, Inc.,
N7 W22025 Johnson Drive,
Waukesha, WI 53186-1856
Phone: 262 542 3100
Fax: 262 542 0718
Toll Free: 1 800 558 2345 (USA only)
Seller will not be responsible for unauthorized returns or for loss or damage to the Product during the return
shipment. The repaired or replaced Product will be shipped, freight prepaid, to Purchaser.
To obtain warranty information outside of the USA, contact your local distributor.
Keep all original packing material, including foam inserts. If you need to ship the device, use only the original
packaging material, including inserts. Box and inserts should be in original condition. If original shipping
material in good condition is not available, it should be purchased from Smiths Medical PM, Inc.
Damages occurred in transit in other than original shipping containers are the responsibility of the shipper. All
costs incurred returning devices for repair are the responsibility of the shipper.
CE notice
@
Marking by the symbol
2
indicates compliance of this device to the Medical Device Directive
93/42/EEC.
Authorized Representative (as defined by the Medical Device Directive):
Smiths Medical International Ltd.
Colonial Way, Watford, Herts,
WD24 4LG, UK
Phone: (44) 1923 246434
Fax: (44) 1923 240273
Australian Representative:
Smiths Medical Australasia Pty. Ltd.
61 Brandl Street, Eight Mile Plains,
QLD 4113, Australia
Tel: +61 (0) 7 3340 1300