Maintaining Your Machine
It is extremely important to keep the
Mothership
clean and sterile in order to prevent mold, fungus,
insects and disease from invading and damaging your crop. We recommend that the following
precautions be taken to mini- mize the chance of problems:
• Always wash your hands with disinfectant soap.
• Try to wear freshly-laundered clothes.
• In between crop cycles wash the walls and tubs with a 10% bleach solution.
Contacts
Our knowledgeable staff are happy to answer any questions or comments you may have. We offer help 7 days a
week, 13 hours a day. From relationship advice to growing questions, your BC Northern Lights rep is there. For
more information visit our website at www.bcnorthernlights.com, or call, email, or mail us.
Phone:
1-866-833-8659
Email:
Address:
#311 - 13060 80th Avenue, Surrey, British Columbia, V3W 3B2, Canada
Blair Ext. 116,
Sales Manager, Sales & General tech support.
Justin Ext. 114,
Production manager,
and all vendor ordering.
Len Ext. 121,
Tracking numbers and all shipping and receiving are done by Len.
Todd Ext. 117,
Sales and general tech support.
Myles Ext. 129,
Sales and general tech support.
Andy Ext. 133,
Sales and general tech support.
Ken Ext. 122
,
K
Sales
and general tech support.
Warranty Procedure
At BC Northern Lights we offer a 3-year warranty on all components (1 year on ballasts) of the MotherShip except
bulbs. Please call your BC Northern Lights rep to explain the problem as there might be an easy fix without having
to replace a part. If part needs to be replaced we ship out standard UPS Monday-Friday to serve our customers
better.
13
12
