12
9. Troubleshooting-
PROBLEM
CAUSE
CHECK
Gas smell
1. Orifice not fitted
properly in the venturi
tube
2. Bent hose
1. Check the connection
2. Straighten
Burner does not light
1. Gas tank is empty
2. Gas supply turned off
at the source
3. Ignitor faulty
4. Valve obstructed
1. Exchange for a new
cylinder
2. Turn on the gas
supply
3. Check ignitor spark
4. Check valve inlet for
obstructions
Flame is low when
burner control knob set at
HIGH or flames do not
run the whole length of
burner
1. Dirty burner
1. Clean burner holes
with a small pin. Be
careful not to enlarge
holes
Constant flare-ups
1. Grill too cold before
start of cooking
2. Fatty foods
3. Heat setting too high
1. Pre-heat the grill for
5-10 minutes
2. Trim excessive fat
from fatty meats
3. Lower heat setting
Burners light with a
match but not with ignitor
1. Gap between ignitor
and ignitor point to big
2. Loose or damaged
wire connection
3. Spark plug is dirty
4. Battery to weak
1. Check gap – should
be 2.5 -3mm
2. Check all wire
connections
3. Check for excessive
fat on sparker
4. Unscrew ignitor cap
and replace battery
INFORMATION IN CASE OF A “Burn-Back”
(A “Burn-Back” can be identified by a loud noise at the bottom of the unit and a flame
would also be visible underneath the grate at the venture.)
~Immediately turn off the unit.
~Wait 30 seconds
~Re-Ignite the grate. If “burn-back” occurs again, switch off the grill,
close the cylinder and call your certified technician.
~Don’t use the appliance until it has been declared safe to use.
Instruction Manual Rev. 22 March 2017
Summary of Contents for SH-183
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