29
TROUBLESHOOTING GUIDE
Problem
Probable Cause
Remedy
Troubleshooting Guide
Game turns
on, but some
of the
functions do
not work.
None of inputs work. No coin
up, no test buttons, display
may say door open.
Display is OK, but does not show
some screens. No volume, or
Game freezes, locks up
I/O Serial cable unplugged from I/O board to
motherboard. Inspect cable AACE1614. Replace if
needed.
USB software stick loose, or faulty. Replace if needed.
(A5FHD005)
Faulty RAM, or motherboard. Replace motherboard
(AAMB9A-FHD)
Game does
not coin up
Game should
have an audio
doink
sound from
speakers when
coin switch is
triggered.
Card Swipe System Special
Instructions-
Pinched, broken, or
disconnected wiring.
Faulty Coin Mechanism. Swap
coin mech to verify.
Ensure all doors are closed,
game will not play with door
Open.
Faulty I/O Aux Board
Set “Game drive voltage threshold” to 2 volts. Coin signal
wires are white and black wires. Refer to wiring diagram
Check connections from coin switches to I/O Aux Board.
Check continuity on wires. (
AACBL4A-DOOR, AACE1610)
Replace coin mech if faulty.
Check all 5 door switches. Ensure CE1614 cable is
connected from I/O board to Motherboard.
Replace I/O Aux Board . (AACB1900-SD)
Low tickets
displays on
monitor
Stack of tickets not resting
properly on low ticket switch.
Faulty switch.
Faulty wire or connection.
Faulty I/O Aux Board
Adjust stack of tickets so they hold both the switch
actuators down.
Replace low ticket switch. (AASW200)
Check for proper
connection from
switch to main
board.
Check continuity. (AACE1609, AACE3219-P)
Replace I/O Aux Board. (AACB1900-SD)
Display
shows “Door
Open” and
Menu can
not be
Entered.
I/O Serial cable unplugged
from I/O board to motherboard
I/O Serial cable unplugged from I/O board to
motherboard. Inspect cable AACE1614.
Replace if needed.
Summary of Contents for Scooby-Doo
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