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Troubleshooting Chart

 

Problem 

Probable Cause 

Remedy 

 
 
 

Dollar Bill Acceptor not 
functioning. 

 

a.  Ensure bill acceptor has 110 

Volts AC. 

 
 
b.  Dirt or debris in acceptor slot. 
 

 

c.  Ensure acceptor dipswitch is set 

to “always enable” 

 
d.  Pinched, broken, or 

disconnected wiring. 

 
 
 
 
e.  Bill acceptor problem. 

 

a.  Acceptor should cycle stacker at game 

power up. If not, check cable 
connections to power strip. 

Caution –

 

110 Volts AC

 

b.  Clean with bill reader cleaning card. 

(A5CC9000) 

 

c.  There are dips on side of acceptor. Set 

to “always enable”  (not harness 
enable) 

d.  Check wiring 
  from bill acceptor  
  to I/O board.  
  Repair or replace  
  wiring harness. 
   (AACE1611) 
e.  Refer to troubleshooting section of 

dollar bill acceptor manual included with 
this game or the diagnostics label of the 
back of the unit. 

 

 

 
 
 
 

 

Monitor says 
“NO 
SIGNAL” for 
5 seconds 
after power-
up. 
Then dark. 
 

 

a.  Small 12 Volt power  
 connector unplugged  
 on motherboard. 

 

b.  Monitor VGA cable  
   unplugged. 

 

c.  Large power  
 connector unplugged  
 on motherboard 

 

d.  Faulty or loose RAM 

 

e.  Faulty power supply - Check for 12 Volts and green LED on motherboard. 

Check for fan spinning on power supply.  

 

f.  Faulty motherboard - Replace faulty board. (AAMB6) 

 

Monitor has 
nothing at all 
on power 
up. 

 

a.  Power cable unplugged from 

monitor. 

 

b.  Faulty monitor. 

 

a.  Ensure power is plugged into back of 

monitor, down to power strip. 

 

b.  Replace monitor. (A5CBDI030) 

 
 
 
 
 
 
 
 
 
 
 
 
 

Monitor not 
working. 
 
 
Power 
down, wait 
10 seconds 
and power 
up again. 

 

Error on 
screen at 
power up. 
 
Re-Boot 
game to see 
if problem 
still exists. 

 

a.  Display stops at "No bootable 

device -- insert boot disk and 
press any key" 

 
b.  Display shows “Puppy Video 

Wizard” or “Xorg” 

 
 
c.  Display shows “Kernel panic – 

unable to mount root” 

 

a.  USB stick unplugged  
from board or faulty.Re-seat and  
   Try power on to game again. 
b.  Game is not recognizing               

monitor. Ensure VGA cable is secure to 
I/O board.  

      Refer to Puppy Video Wizard Section 
      below. 
c.  Faulty or loose RAM  

Summary of Contents for Big Bass Wheel Pro

Page 1: ...Troubleshooting Guide...

Page 2: ...nostic below No Audio a Volume too low b Loose wire c Faulty I O Board d Faulty motherboard a Increase the volume by pressing Menu button scroll to volume slider bar and adjust b Check audio cable con...

Page 3: ...12 Volt power connector unplugged on motherboard b Monitor VGA cable unplugged c Large power connector unplugged on motherboard d Faulty or loose RAM e Faulty power supply Check for 12 Volts and green...

Page 4: ...M or motherboard Game does not coin up a One of coin switches jammed or held down b Short in coin door harness c I O Serial cable unplugged from I O board to motherboard d I O board faulty a If one co...

Page 5: ...to Motor Watchdog Error section 2 Encoder sensor not reading properly Go to Wheel Encoder Sensor section below to adjust sensor Replace encoder sensor if needed AACB1901 If does not match Manually spi...

Page 6: ...to dispense only one side will pay out b Inspect wires as they plug into I O board c Swap ticket dispenser cables on I O board to determined that one socket is faulty Monitor showing correct ticket p...

Page 7: ...e Replace encoder sensor AACB1901 e Inspect mechanism on left side door Replace spring if needed A5SREX040 f Inspect drive chain that powers wheel Replace if needed A5CH1003 g Inspect cable from Assis...

Page 8: ...I O board AACB1900 a Door open b Solenoid Assy Faulty Solenoid resistance is approximately 13 ohms c Cable problem d I O board faulty a Wheel will not engage if game thinks door is open b Inspect mech...

Page 9: ...faulty a Refer to Door Open Section below b Replace door switch A5SW7000 c Inspect and re seat serial cable from motherboard to I O board d Replace I O board AACB1900 a Encoder Sensor Faulty b Motor...

Page 10: ...or switch A5SW7000 It could be anyone of the five b Check all wires on switches c Check crimps on wires d Check connection to I O Board e Replace I O board if needed Open all 5 doors and pull all 5 sw...

Page 11: ...ings This screen will come up on power up The settings will have to be re saved 1 Plug a PS 2 keyboard into the keyboard port of the motherboard purple colored port 2 Push Enter on the initial XORG sc...

Page 12: ...position pointer 5 Watch bottom left of display as you manually turn the wheel down The wheel may have to go a full revolution so the game can find home position Spin the wheel downward by hand watch...

Page 13: ...Coin game up and give the wheel a good fast spin Quickly press the menu button inside front door Watch display as wheel turns It should show good spin as the wheel turns Once the wheel coasts to a sto...

Page 14: ...s and unlatch clasps holding front plexiglass in place There are 2 located behind the speakers 2 Front plexiglass will now slide up like a roll top desk 3 Remove back door The top edge of plexiglass i...

Page 15: ...re Power Supply switch is set to 115V Some power supplies may not have this 5 Ensure Power switch is on 6 Ensure fan is turning Verify power to motherboard Check for 12 Volts DC between black and yell...

Page 16: ...R AACE1608 MOTOR AACE1616 SOLENOID CABLE AACE1606 COUNTERS AACO1000 BILL ACCEPTOR CABLE AACE1611 LOW TICKET SWITCHES AACE1609 COIN DOOR AACE1610 POWER IN AACE1621 2 BOBBER CHASELIGHTS AACE1624 NOT USE...

Page 17: ...ay Before changing ticket pattern be sure to consider the following points 1 Price per play 2 Ticket value 1 cent ticket or 2 cent ticket 3 Comparative game data Baytek Games would be happy to assist...

Page 18: ...wn to Ticket Patten and change to desired ticket pattern 5 Watch bottom left of display as you manually turn the wheel down The wheel will have to go a full revolution so the game can find home positi...

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