20
TROUBLESHOOTING GUIDE
Symptom
Probable Cause
Remedy
Tickets do not
dispense.
Ticket tray empty due to faulty
low ticket switch or broken/
loose wires. Switch stuck or
switch wire bent out of position
Faulty cable to dispenser.
Dirty opto-sensor or paper
dust buildup in ticket dispenser
Notch on tickets too shallow.
Ticket dispenser faulty.
Main circuit board malfunction.
Fill ticket tray. Replace low ticket switch(AASW200).
Repair wiring. (AACE3219,AACE3206) Clean ticket
tray of dirt and loose tickets or debris. Bend switch
wire to correct position under tickets.
Check wiring continuity from dispenser to main board
(AACE3219,AACE3206) Check for pinched, broken or
disconnected wires. Replace as necessary.
Clean with compressed air and if necessary wipe
sensor with isopropyl alcohol on a cotton swab.
Flip tickets and load upside-down to have large cut
notch toward opto sensor.
Replace dispenser with spare working dispenser
(A5TD1)
Replace main board if possible to isolate the problem
to the main circuit board. (AANEWGEN1)
Wrong
number
of tickets
dispensed.
Ticket Pattern set wrong.
Dirty opto-sensor on ticket
dispenser.
Many tickets in memory. If ticket
meter is counting the tickets
coming out, then reset game.
Faulty ticket dispenser.
Main circuit board malfunction.
Enter menu and cycle to N5. Verify correct ticket pat-
tern selected.
Cycle to N6 (Mercy Tickets) - verify correct setting.
Cycle to N7 (Divide by 2) - verify correct setting.
Cycle to N8 (Fixed Ticket) - verify correct setting.
Clean with compressed air or wipe with isopropyl
alcohol on a cotton swab.
Turn game off, wait 10 seconds, and turn game back
on.
Replace with spare working dispenser (A5TD1).
Replace main board if possible to isolate the problem
to the main circuit board.
Menu buttons
do not work.
Stuck pushbutton.
Cable problem.
Faulty pushbutton.
Inspect pushbutton to make sure it is not stuck.
Check continuity on connector.
Check cable from pushbutton to main board.
(AAPB2700 & AACE3200)
Replace pushbutton. (AAPB2700)
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +561.391.7200
