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Troubleshooting
All electrical devices can malfunction. This does not necessarily mean that the device is defective.
Therefore, please refer to the table to verify whether the issue can be rectified.
Issue
Solutions and tips
Not operating / no fan function
Check that the power plug
is properly plugged in.
Check if the safety shut-
down feature is activated.
The heater stops after a
The electrical fireplace
few minutes
does not receive enough
supply air. Ensure that
there is sufficient supply
air, e. g. through non-seal-
able openings in doors and
windows.
Danger!
Never attempt to repair the defective - or supposedly defective - device on your own. You
can put yourself and other users in danger. Only authorised specialists may perform these
repairs.
Environmental protection made easy
Device disposal
Old appliances must not be disposed of together with household waste!
If the device can no longer be used, every consumer is legally obliged to dispose
of old appliances separately from household waste and, for example, to return
them to a neighbourhood depository or recycling centre. Old electrical appliances
are accepted there free of charge. This ensures that the old equipment is recycled
professionally, avoiding negative effects on the environment.
For this reason, electrical appliances are marked with the symbol shown opposite.
You can find further information on this topic in our current main catalogue on our
Service pages or on our website under Service.
11035 Malmoe EF340-E.indd 22
14.11.18 10:30
