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After Sales Support
Telephone:
1300 886 649
Email:
Uninstall applications
•
Open the applications window and click
, then click on “Apps” from the
menu on the left.
•
In the window on the right-hand side, click on “Manage apps”, then use the
tabs at the top and scroll up and down through the list of applications until
you find the application you wish to uninstall.
•
Click on the application, then an App info page will appear.
•
Click on the Uninstall button and the application will be removed.
Applications (Cont.)
Play Store and Calendar error messages
Occasionally when linking a new Google account to your tablet, you may
receive various error messages such as “
...error (-101)...
” in the Play Store, or
your Calendar appointments and events may not appear.
To fix this issue and re-syncronise the tablet with your Google account,
please follow the steps below.
1.
Open the applications window and click
, then click on “Apps”
from the menu on the left.
2.
In the window on the right-hand side, click ‘Manage apps’ then click
the ‘ALL’ tab at the top.
3.
Scroll up and down through the list of applications until you find
“Google. Services. Framework” and click on it.
4.
Click on the ‘Clear data’ button.
5.
Click on ‘Yes’.
6.
Press the power button for 2 seconds.
7.
Click ‘Yes’ to agree to turn off the tablet.
8.
Once the tablet has finished shutting down, turn the tablet back on.
9.
You may now open Calendar and check your entries are there, or
open Play Store and download the application you that was giving
the error message.