Bauhn auricle HE215028 Page 10 Instruction Manual Download

Page: 10 / 12

After Sales Support

1300 663 907

Model Number

HE215028

[email protected]

FAQs

Question

Solution

There is no audio through the

headphones when plugged in to a

device

• Turn up the volume on the device that it is

plugged in to.

Noise Cancelling won’t turn on

• Make sure the power switch is turned to ON and

the LED status indicator is a solid blue.

• Charge the device for 2 hours using the included

Micro USB cable before trying again.

Will the headphones still work without

power?

• Yes, the Noise Cancelling Headphones will work

like standard headphones if the battery has run

out.

Note: The noise cancelling function will not work

without power

Can I use a power adaptor to charge the

headphones?

• The Bauhn Noise Cancelling Headphones do

not include a power adaptor; however, you can

charge the device using any USB power Adaptor

with 5V, 500mA output. Contact your local

electronics store to purchase an adaptor.

Repair and Refurbished Goods

or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned

to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files

stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs

stored on a portable media player, games saved on a games console or files stored on a USB

memory stick) during the process of repair, some or all of your stored data may be lost.

We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with

refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they

meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your

complaint. Please telephone us on 1300 663 907 or write to us at:

Winplus Australasia
PO BOX 537

Bayswater Business Centre

Bayswater, VIC 3153

Winplus Help Desk 1300 663 907

(Operating Hours: Mon-Fri 08:30AM to 6:00PM)
[email protected]

www.winplus.com.au

AFTER SALES SUPPORT

1300 663 907

AUS

AFTER SALES SUPPORT