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7. Possible Malfunctions
In case of failure turn the device off with the main switch and disconnect the device from
the power supply (pull the plug!). Before calling the technician or informing the vendor
check the possibility of removing the failure by yourself according to the table below.
Failure
Possible reason
Solution
No cooling
Improperly connected
plug.
The machine is not
switched on.
Fuse of the circuit tripped.
Loss of electrical power.
Temperature regulator
damaged.
Unplug the plug and
reconnect it correctly.
Turn on the device with the
ON/OFF
switch.
Check the fuse, check the
device when connected to a
different socket.
Check power supply.
Contact the seller.
Insufficient
cooling capacity
Improper temperature
setting.
The device is in the
thawing process.
Too close location to
sources of heat or direct
sunlight
Poor air circulation around
the device.
Device overloaded.
Correct temperature setting.
Wait until the thaw phase is
complete, check the cooling
performance.
Ensure sufficient distance
from sources of heat.
Cool groceries before placing
in the machine.
If necessary, remove some
items from your device.
Water is leaking
from the housing
Clogged or blocked drai-
nage pipe condensation.
The device is not levelled.
Restore patency of the conden-
sation water discharge pipe or
remove the offending items.
Level the device.
