- 27 -
6.3 Safety instructions for maintenance
o
Inspect the power cable regularly for damage. Never use the device if the cable is
damaged. If the power cable is damaged, have an authorised service center or
qualified electrician replace it.
o
In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o
Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
PROBLEM
POSSIBLE CAUSES
SOLUTION
The indicator
lights up
No water or not enough
water in the water tank.
Press the „Stop“ button
and later on the „Start“
button
. Pour water and
wait for 3 minutes. Press the
„Start“ button
again.
The indicator
lights up
Too many ice cubes in the
ice cube basket.
Remove an excess of ice
from the ice cube basket.
The indicators
and
light up
The ice scoop is
immobilized.
Check whether ice is blocking
the ice scoop. Remove ice
cubes. If it is not the case,
contact the customer service.
Ice cubes stick to each
other
The ice cube making
process is taking too long.
Switch off the device with the
„Stop“ button
and switch
it on again with the „Start“
button
. If ice cubes are
melting, select
to produce
smaller ice cubes.
The water temperature in
the container or the ambient
temperature is too low.
Exchange water in the
container. The optimal water
temperaure is between 7 °C
and 32 °C.