BARTINGTON INSTRUMENTS
Page 9 of 12 OM2604/4
6. Troubleshooting
The sensor is unlikely to suffer any defects in normal use: no internal components are
serviceable. The most likely causes of failure, and their solutions, are detailed in the following
table.
In the event of any apparent malfunction beyond those described in the table below, please email
, or telephone the Bartington Instruments service team on +44 (0)1993
706565.
Cause of failure
Solution
Power supply
Check the power supply as detailed in
Pre-Installation Tests
.
Cables
Check cables continuity using a ohmmeter.
Power Input
If no fault can be found in the power supply or cables, ensure
the cable length is not too long, causing excessive voltage drop
between the power supply and magnetometer. Refer to the
specifications defined in the product brochure.
Magnetometer
No physical damage to the Mag690 can be repaired. Replace with
a new unit. For information about disposal of the damaged unit,
refer to
End of Life Disposal
.
7. Care and Maintenance
No repair or servicing is possible with the Mag690. For further information, refer to
Troubleshooting
.
7.1. Cleaning the Mag690
Use water and mild soap to remove grime from external enclosures.
Caution:
Do not clean the unpackaged Mag690U.
Caution:
Never use chemicals, such as solvents, when cleaning the Mag690.
Caution:
Take particular care when cleaning around electrical connections. Bent or
damaged pins may cause the magnetometer to malfunction.
7.2. Calibration
Return the Mag690 to Bartington Instruments for calibration at the recommended intervals.
Refer to the Calibration Certificate for further details.
8. Storage and Transport
Your sensor is a precision electronic instrument and should be treated as such.
