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~ Troubleshooting ~
Pump/motor is not working correctly
Check the GFCI and topside
control to make sure the spa
is receiving power.
Remove the spa panels
around the pump and try
to turn it on by pressing its
coresponding ‘Jets’ button.
Motor is making a buzzing
sound and the shaft is not
rotating Motor is likely
damaged. Contact service.
Motor is likely damaged.
Contact service.
No activity from the motor or
pump, a clicking noise can be
heard from the spa pack –
Replace the fuse for the
corresponding pump in the
spa pack.
Pump and motor appear to be
functioning correctly, the shaft
can be seen rotating – The pump
is ‘airlocked.’ Bleed the pump
(using one of the bleeder valves)
with the pump on.
See Troubleshooting – Air in the
Pump.
No activity from the motor or
pump, no clicking noise from
the spa pack – Likely a problem
with the wiring or the topside
control.
Contact Customer Support.
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If that does not solve the problem,
follow the actions below.
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