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Barco ILite 6, Service Manual

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Barco ILite 6 Service Manual Download Page 17

4. Troubleshooting

4. TROUBLESHOOTING

About this chapter

In this chapter you will

fi

nd several troubleshooting check lists each time based on a certain phenomenon of the ILite display or tile.

For every situation a solution is given. Always start with the

fi

rst row of the troubleshooting check list and continue with the next row

until the problem is solved. Contact Barco in case the problem remains after

Overview

•

No image on ILite display

•

No image on part of ILite display

•

No image on ILite tile

•

Fan fail

R5976865 ILITE 6/8/10/12 DISPLAY 14/12/2007

13

Summary of Contents for ILite 6

Page 1: ...ILite 6 8 10 12 display Service manual R5976865 02 14 12 2007...

Page 2: ...6 89 70 Fax 32 56 36 83 86 E mail sales media barco com Visit us at the web www barco com Barco nv Events Noordlaan 5 B 8520 Kuurne Phone 32 56 36 89 70 Fax 32 56 36 88 24 E mail sales events barco co...

Page 3: ...any complaints The period of guarantee begins on the date of transfer of risks in the case of special systems and software on the date of commissioning at latest 30 days after the transfer of risks In...

Page 4: ......

Page 5: ...odule 36 6 3 Installing the LED driver 37 6 4 Installing the DIMM PC 38 6 5 Installing the controller unit 39 6 6 Installing the fan 40 6 7 Installing the power unit 42 6 8 Installing the power assemb...

Page 6: ...Table of contents 2 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 7: ...the ILite 6 8 10 12 tile Ensure you understand and follow all the safety guidelines safety instructions and warnings mentioned in this chapter before performing any servicing on the ILite 6 8 10 12 di...

Page 8: ...used by static electricity Do not modify and or replicate any component Barco uses specific materials and manufacturing processes in order to achieve part strength No other parts then Barco parts are...

Page 9: ...ed products like XP BK MD and LD About this chapter This chapter gives an overview of all the parts inside an ILite tile Furthermore a list with the part numbers and service kits is given Overview Exp...

Page 10: ...k E ILite LED modules 4 x 4 Assembly of mask LED board insulation sheet and heat sink F ILite module base plate G ILite LED driver H ILite controller I ILite power support plate J ILite power unit K I...

Page 11: ...0 R817614 R764625K R817637K ILite 10 LD R9852890 R817614 R764625K R817638 ILite 12 R817619 R764523K R817631K ILite 12 MD R9852900 R817619 R764667K R817637K Each LED repair kit contains next to the LED...

Page 12: ...2 General 8 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 13: ...aning of these LED s will helps you to make a diagnose in case of a malfunction LED wall Furthermore you will find the procedure to start up the power unit manually With this procedure you can check t...

Page 14: ...ft I O port but no sync is present on the data signal OFF ON Flashing ILite tile receives start up signal on the right I O port but no sync is present on the data signal Flashing ON Flashing ILite til...

Page 15: ...on ILite tile is not located on the power unit Necessary tools Torx T20 for recent version of ILite tile 7 mm nut driver for earlier version of ILite tile Necessary parts Jumper link How to start up t...

Page 16: ...3 Diagnostic 12 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 17: ...isplay or tile For every situation a solution is given Always start with the first row of the troubleshooting check list and continue with the next row until the problem is solved Contact Barco in cas...

Page 18: ...et to ON 3 Check if Alfa Blending is not set to 255 but lower 4 Check if Color Key is set to OFF 5 Check if the correct type of input slot is selected in the XLite toolset e g S Video instead of Video...

Page 19: ...e thumbscrews of the data cable 3 Ensure that the re sync unit of the last active and the first inactive tile is properly attached to the tile 4 Replace the re sync unit of the last active tile If the...

Page 20: ...see Power unit diagnostic page 11 If successful replace the re sync unit otherwise replace the defect power unit The status LED s of the re sync unit indicate an normal operation of the tile but no co...

Page 21: ...ing check list Situation Solution OSD message displayed repeatedly FAN FAIL 1 Check if the fan is connected with the power unit 2 Be sure that the fan is not blocked 3 Replace the malfunction fan R597...

Page 22: ...4 Troubleshooting 18 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 23: ...isassembling order So always start with the first procedure in this chapter and continue with the next one until the part of the ILite tile which you want to remove is detached from the tile Pay atten...

Page 24: ...unit M using a slot screwdriver M Image 5 1 2 Pull out the re sync unit Caution Be careful with the board to board connectors between the re sync unit and the controller unit underneath The data cabl...

Page 25: ...ttached to the cover and comes off with the cover Necessary tools Torx T20 7 mm nut driver How to remove the cover 1 Release the six screws P of the ILite cover L one in each corner and one under each...

Page 26: ...he cover you have to remove the cover from the ILite tile first Necessary tools Torx T20 7 mm nut driver How to remove the handle of the cover 1 Release the four screws P which attach the handle N to...

Page 27: ...move the power assembly from the ILite tile 1 Release the eight screws P which attach the power assembly I to the rest of the ILite tile F Three screws on the power supply unit one above the fan two l...

Page 28: ...ew in each corner of the power unit Note The screw in the bottom left corner nearby the power socket of the power unit contains a toothed lock washer O Do not lose this washer You will need it when yo...

Page 29: ...power unit contains a toothed lock washer O Do not lose this washer You will need it when you reinstall the power unit This lock washer ensures a good grounding between the power unit and the rest of...

Page 30: ...the power support plate 1 Disconnect the wire unit of the fan from the power unit and release the fan from the cable holders on the power support plate see white arrows on the illustration below Image...

Page 31: ...is recommended Before you can remove the controller unit from the module base plate you have to remove the power assembly from the ILite tile first Necessary tools Torx T20 7 mm nut driver How to remo...

Page 32: ...when servicing this equipment The use of antistatic gloves is recommended The DIMM PC is located on the controller unit Before you can remove the DIMM PC from the controller unit you have to remove th...

Page 33: ...ILite tile first Necessary tools Torx T20 7 mm nut driver How to remove the LED driver from the module base plate 1 Release the four screws P of the LED driver G you want to remove from the module bas...

Page 34: ...removing a LED module Necessary tools Torx T10 How to remove a LED module from the module base plate 1 Release the four screws Q which fasten the LED module E to the module base plate F Caution Take c...

Page 35: ...e base plate first Necessary tools Phillips screwdriver H1 Small screwdriver Tweezers How to remove the mask from a LED module 1 Is this a LED module from an ILite 10 tile If yes release the four scre...

Page 36: ...5 Tile disassembling 4 Scratch of gently the remains of the silicone with a small screwdriver and tweezers Image 5 16 32 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 37: ...tart with the procedure in this chapter which explain how to install that part you removed last and continue with the next one until the ILite tile is completely reassembled Pay attention to the warni...

Page 38: ...ep 2 Use a small screw driver and tweezers to remove the old silicone Image 6 1 2 Replace the stop of the syringe with a plastic needle 3 Put some silicone on the LED module One stripe of 1 cm in the...

Page 39: ...us of silicone on the LED s Tip Inspect the surface of the mask at an angle to ensure an overall flatness Image 6 4 Reinstall the LED module and place the tile on a flat clean surface for at least 24...

Page 40: ...ts with different light output Always return the complete ILite tile to factory for repair and re measurement in case of a malfunction controller or one or more malfunction LED modules or LED drivers...

Page 41: ...d LED modules or LED drivers will become visible as quadrants with different light output Always return the complete ILite tile to factory for repair and re measurement in case of a malfunction contro...

Page 42: ...y grounded before servicing Wear an ESD wristlet when servicing this equipment The use of antistatic gloves is recommended Necessary tools No tools How to install the DIMM PC on the controller unit 1...

Page 43: ...river How to install the controller unit upon the module base plate 1 Gently place the controller unit H upon the LED drivers inside the module base plate F as illustrated Ensure the board to board co...

Page 44: ...r support plate I are provided with buffing grommets S If not insert the grommets as illustrated I S Image 6 9 2 Place the fan K upon the power support plate I with the engine at the right side as ill...

Page 45: ...6 Tile reassembling Image 6 11 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007 41...

Page 46: ...ate mounted upon the module base plate F If yes fasten the power unit with seven screws P to the power support plate and the module base plate F Caution The screw in the lower right corner nearby the...

Page 47: ...ttached to the power support plate If yes plug the wire unit of the fan into the socket on the power unit Ensure to guide the wire unit through the two cable holders on the support plate see illustrat...

Page 48: ...e the power assembly I upon the module base plate F The fan must be at the top of the tile Caution Be careful with the board to board connectors between the power unit and the controller unit undernea...

Page 49: ...l a new handle Necessary tools Torx T20 7 mm nut driver How to install a handle on the cover 1 Place the handle N into position upon the cover L See illustration Note The left and right handle of the...

Page 50: ...t of the fan must be plugged into the socket on the power unit Necessary tools Torx T20 7 mm nut driver How to install the cover 1 Place the cover L upon the tile F P F L Image 6 17 2 Fasten the cover...

Page 51: ...ync unit on the ILite tile 1 Place the re sync unit M into position Caution Be careful with the board to board connectors between the re sync unit and the controller unit underneath M Image 6 18 2 Fas...

Page 52: ...6 Tile reassembling 48 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 53: ...of the procedures e g software updates and calibration refer to the manual of the XLite toolset Overview Cleaning the outside of the ILite display Cleaning the inside of the ILite tile Software update...

Page 54: ...lay 1 Switch of the ILite display 2 Blow away the dust from the display side LED s with compressed air 3 Clean the display side LED s with a damp antistatic cloth It s recommend to use isopropanol alc...

Page 55: ...generator and induces high current which can cause damage to the power supply unit Image 7 1 3 Remove the power assembly power unit power support plate fan It s not necessary to disassemble the power...

Page 56: ...ler CPU P program Serial comm FPGA A firmware resyncer Data path Image 7 2 Software location of the ILite 6 XP tile LED drivers LED boards LED controller unit Re sync unit FPGA C firmware back FPGA B...

Page 57: ...s have to be color calibrated This is done in factory but due to service intervention like replacing an ILite tle in the display it s recommended to re calibrate the ILite display on site Refer to the...

Page 58: ...cessary tools Side cutter Small smooth cut file Necessary parts Shader unit How to create a mould and small stick 1 Select a used shader unit with the same pitch as the LED module 2 Cut a mould and sm...

Page 59: ...d dizziness Avoid contact with skin and eyes In case of contact with the eyes rinse immediately with plenty of water and seek medical advise CAUTION SOLDERING FLUX IF 2005 M Hazardous product Highly f...

Page 60: ...n that two pins of the new LED are accessible and the new LED has the same orientation as all other mounted LED s Caution Make sure that the new LED is correctly aligned with the same orientation as a...

Page 61: ...6 BK Image 7 8 Image 7 9 4 Carefully solder one pin of the new LED Make sure that the new LED stays flat in the right position Image 7 10 5 Remove the mould and solder all other pins of the new LED R5...

Page 62: ...single point The solder must be completely under the LED otherwise you can t mount the mask afterwards Image 7 12 7 Place a new mask upon the LED module and reinstall the LED module on its original p...

Page 63: ...d on request via the XLite toolset Other OSD messages are automatically displayed in case an error occurred Those error messages are displayed in red Most OSD messages are displayed for a time period...

Page 64: ...ce with a unique address CALI BRATE BUSY Calculating the calibration values CALI BRATE DONE Calibration process done COLOR VALUE ERROR Wrong measurement values stored Tile needs to be re measured in f...

Page 65: ...D drivers HPOS 144 216 Displaying the start pixel row and end pixel row of the tile in the complete LED wall The origin is always left top of the display LED BOARD MIS MATCH Gives warning that LED mod...

Page 66: ...value is set to 38400 baud RS232 SPEED 57600 baud Displaying the current RS232 speed which value is set to 57600 baud RS232 SPEED 115 Kbaud Displaying the current RS232 speed which value is set to 11...

Page 67: ...of the LED driver in the lower right corner TEMP LED _ I2C ERROR I2C error occurred while reading the temperature value of the LED driver Vin 24 01V Vlink 8 53V Displaying the values of the 24V suppl...

Page 68: ...A On screen display messages 64 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 69: ...f the external dimen sions of the tile Overview ILite tile dimensions ILite 6 specifications ILite 6 XP specifications ILite 6 MD specifications ILite 6 BK specifications ILite 8 specifications ILite...

Page 70: ...B Specifications B 1 ILite tile dimensions Dimensions 448 448 101 9 286 132 116 M6 max 15mm deep 25 430 5 Image B 1 Dimensions given in millimeters 66 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

Page 71: ...0 W tile Max Power Consumption 400 W tile Tile dimensions Width 0 448 m Height 0 448 m Depth 0 1495 m Visual Resolution 6 mm Temperature range operating 0 C 40 C storage 20 C 60 C Brightness 2 500 NIT...

Page 72: ...h full white half brightness Power consumption maximum 400 W tile average 100 W tile Colors 4 4 trillion Weight 13 Kg 28 7 lbs Processing 14 bit color Color Refresh rate 400 Hz PAL NTSC minimum Temper...

Page 73: ...0h full white half brightness Power consumption maximum 400 W Tile average 100 W Tile Weight 13 Kg 28 7 lbs Processing 14 bit color Color 8 bit color Greyscale Colors 4 4 trillion Refresh rate 400 Hz...

Page 74: ...white half brightness Power consumption maximum 355 W tile average 156 W tile Colors 4 4 trillion Weight 14 3 kg with frame and cables Processing 14 bit color Color Refresh rate 400 Hz PAL NTSC minimu...

Page 75: ...rated Brightness 2000 NIT calibrated at 6500 K Temperature range operating 0 40 C 32 104 F storage 20 60 C 4 140 F Lifetime 45 000h full white half brightness Processing 12 bit color Color Source comp...

Page 76: ...fresh rate 400 Hz PAL NTSC minimum Colors 68 7 billion Processing 12 bit color Color 8 bit color Greyscale Weight 13 Kg 28 7 lbs Power consumption maximum 400 W Tile average 100 W Tile Lifetime 100 00...

Page 77: ...ing 0 40 C 32 104 F storage 20 60 C 4 140 F Brightness 2500 NIT Calibrated Brightness 2000 NIT calibrated at 6500 K Lifetime 45 000h full white half brightness Processing 12 bit color Color Source com...

Page 78: ...t viewing angle 145 Tile dimensions Width 0 448 m Height 0 448 m Depth 0 1495 m Weight 13 kg Avg Power Consumption 100 W tile Max Power Consumption 400 W tile Temperature range operating 0 C 40 C stor...

Page 79: ...viewing angle 145 Tile dimensions Width 0 448 m Height 0 448 m Depth 0 1495 m Weight 13 kg Avg Power Consumption 100 W tile Max Power Consumption 400 W tile Temperature range operating 0 C 40 C stora...

Page 80: ...brightness Contrast ratio 950 1 Lifetime 100 000h typical use 45 000h full white half brightness Power consumption maximum 400 W Tile average 100 W Tile Weight 13 Kg 28 7 lbs Processing 12 bit color...

Page 81: ...e 36 Installing 36 M Maintenance 49 52 Cleaning 50 51 Software update 52 Mask 31 34 Installing 34 Removing 31 N No image 14 16 On display 14 On part of display 15 On tile 16 O OSD messages 59 60 P Pow...

Page 82: ...Index Dimensions 66 Troubleshooting 13 16 No image 14 16 On display 14 On part of display 15 On tile 16 78 R5976865 ILITE 6 8 10 12 DISPLAY 14 12 2007...

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