Refunds
11
Refunds should only be made onto the card used for the original purchase. Cash refunds
should never be given on a credit card transaction, as fraudsters may use this as a way
to get cash from a card. Refunding only part of the amount (for example if only one of
several items is being returned) is fine.
If the transaction value is below the
contactless limit, your card machine will give
you the option to do a contactless refund.
14.25
03/12/2015
TU2 .01.19
T–Mobile UK
GPRS
GPRS
14.25
03/12/2015
TU2 .01.19
T–Mobile UK
GPRS
GPRS
14.25
03/12/2015
14.25
03/12/2015
TU2 .01.19
TU2 .01.19
T–Mobile UK
T–Mobile UK
GPRS
GPRS
GPRS
GPRS
1 At the ‘ready’ prompt,
press
the
button.
Highlight ‘refund’ and
press
the
button.
2 Key in the amount of
refund, and then press
the
button.
3 Swipe the customer’s
card or insert it into your
card machine. Your card
machine will check the
card.
4 Your card machine may
ask if a gratuity has been
added. If yes, press the
button, key in the
amount of gratuity and
press the
button.
If configured, key in the
waiter ID from the original
transaction and press
the
button. This
is so the gratuity can be
removed from the total
amount shown separately
on the receipt.
5 Swipe the supervisor
card through your card
machine or enter your
supervisor code. The
magnetic stripe on the
card faces your card
machine.
6 Your card machine
will then connect to
Barclaycard, process the
refund and print
a receipt.
TRANSACTION MENU
Sale
Purch. with Cashback
Refund
Key in Amount
0.00
and then press ENTER
REFUND
REFUND
Gratuity Added?
Enter=YES Clear=NO
REFUND
Remove Card and
Tear Off Receipt
press Enter
Summary of Contents for iWL250
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