110
Troubleshooting
Table 7: Troubleshooting
Problem
Possible cause
Possible solution
Chimney fire (recognized by a
roaring sound in the chimney)
Ignition of soot and tar de-
posits in the chimney.
• Set the control lever in the far
left position.
• Call the emergency services.
(112)
• Put out the fire in the appliance
with sand.
Warning:
Never use water
to put out the fire.
• Ventilate the house.
After the chimney has been extin-
guished, sweep the chimney and
inspect for damage.
Sweep the chimney minimum
once a year by a certified chimney
sweep.
The wood logs do not ignite
The moisture content of the
wood logs is too high
• Use dried wood logs with a
moisture content of 10 - 20 %.
• Use wood briquettes
The combustion chamber is
not warm enough
• Do the recommended ignition
procedure. Refer to chapter
8.3.1
.
• Use the recommended amount
of fuel. Refer to chapter
7.2
.
The wood logs burn too fast
Primary air inlet is open.
Close the primary air supply. Ad-
just the amount of secondary air
and air wash with the control lever.
Refer to chapter
8.3.3
.
The chimney draught is too
high
• Reduce the amount of secon-
dary air and airwash with the
control lever. Refer to chapter
8.3.3
• Contact your installer.
.
The temperature of the room
does not rise sufficient
The fuel amount is too low
Use the recommended amount of
fuel. Refer to chapter
7.2
.
The chimney draught is too
high
Contact your installer.
Excessive smoke escapes
when the door of the combus-
tion chamber is open
The chimney draught is too
low
• Do the recommended ignition
procedure. Refer to chapter
8.3.1
.
• Remove one or more break out
strips from the upper baffle.
Refer to chapter
8.3.4
.
• Contact your installer.
Troubleshooting
26
Box Panorama 65
