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Bang & Olufsen BeoLab 17, Service Manual, Page: 2 / 72

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Bang & Olufsen BeoLab 17 Service Manual Download Page 2

CONTENTS

Survey of modules   ........................................................................  1.1

How to service   ..............................................................................  1.2

Troubleshooting - Fault flow chart  

 .................................................  2.1

Adjustments  ..................................................................................  3.1

Replacement of modules   ...............................................................  4.1

Specification guidelines for service use  

 ..........................................  5.1

Block diagram   ...............................................................................  6.1

Wiring diagram   .............................................................................  6.3

Available parts   ..............................................................................  7.1

Change log:

Ver. 1.0   ......................................................................   Original release
Ver. 1.1   ..........  Replacement of modules, Available parts updated with

new grounding plate and Specification updated with MK II

Ver. 1.2   ..........   New spare part numbers of End caps in Available parts

Summary of Contents for BeoLab 17

Page 1: ...BeoLab 17 Type 6602 6603 6606 6609 6612 6614 BeoLab 17 MK II Type 6619 6622 6628 Before serial no 25010056 Service Manual version 1 2 English...

Page 2: ...es 4 1 Specification guidelines for service use 5 1 Block diagram 6 1 Wiring diagram 6 3 Available parts 7 1 Change log Ver 1 0 Original release Ver 1 1 Replacement of modules Available parts updated...

Page 3: ...Supply PCB30 Digital Sound Engine PCB35 Amplifier PCB47 LED Indicator PCB48 NTC PCB89 Wireless Power Link Rx Antennas 82 1 Wireless Antenna 82 2 Wireless Antenna 82 3 Wireless Antenna 82 4 Wireless An...

Page 4: ...iring the module s and must be returned with the defective module s Handling the error code error log a Make a note of the error code codes on the Exchange Module section and print it b Use the error...

Page 5: ...void getting injured by mains voltage ESD ESD Mat STATIC ELECTRICITY MAY DESTROY THE PRODUCT Waste of Electrical and Electronic Equipment WEEE Electrical and electronic equipment parts and batteries m...

Page 6: ...1 4...

Page 7: ...TC module test 2 4 Sound test 2 5 Fault flow chart No function and no LED indication 2 6 LED indicator is flashing slowly orange 2 7 LED indicator is flashing quickly orange 2 8 No sound from speaker...

Page 8: ...dy for pairing Orange Solid The signal strenght for wireless connection is low Flashing slowly The product is close to overheating and will shut down temporarily The product will eventually revert to...

Page 9: ...he procedure below Connect the ServiceTool to the SERVICE connector on the product as shown Use ServiceTool cable see Available parts together with Standard Ethernet cable Run ServiceTool Be sure that...

Page 10: ...s it is defective and must be replaced Under normal conditions it is not necessary to replace the gaskets on the speaker unit unless they have been damaged by accident NTC module test Measure the resi...

Page 11: ...the user to send a pure sound directly to the speaker unit This feature makes troubleshooting or testing more easy and targeted Run ServiceTool Be sure that ServiceTool is updated to the latest versi...

Page 12: ...igital Sound Engine OK Confirm that the wireless connection between the speaker and the transmitter is OK OK Repair setup the wireless connection Repair replace connection Confirm mians voltages at PC...

Page 13: ...re of the woofer Seems normal Replace PCB48 NTC Measure the DC resistance of the woofer wires disconnected Woofer 6 7 1 OK Read out the temperature Seems normal Replace PCB35 Amplifier Use ServiceTool...

Page 14: ...PCB35 Amplifier Tip Use ServiceTool to read out Error Log Replace the suspected module related to the Error Log Connect ServiceTool and read out product ID Confirm all product ID data is correct OK R...

Page 15: ...ServiceTool and read out Error Log Any suggestions Replace the suspected module related to the Error Log Replace PCB30 Digital Sound Engine Replace PCB35 Amplifier Use ServiceTool to calibrate the ne...

Page 16: ...gital Sound Engine Confirm 3V at PCB04 P3 pin 3 OK Check connection between PCB04 Power Supply and PCB30 Digital Sound Engine OK Repair replace connection Confirm 1 6V at PCB89 P7 pin 22 and 3 3V at P...

Page 17: ...ze which 5 GHz channels are used and to see if there are other wireless systems in the area that could cause interference problems Check connections between PCB89 Wireless Power Link Rx and the 4 Wire...

Page 18: ...er Supply Replace PCB30 Digital Sound Engine Confirm 3V at PCB04 P3 pin 3 OK Check connection between PCB04 Power Supply and PCB30 Digital Sound Engine OK Repair replace connection Confirm 1 6V at PCB...

Page 19: ...3 Survey of plugs and pins Survey of plugs and pins 2 13 2 13 P3 P4 P5 8 1 1 11 1 3 P1 L N P3 P4 P5 8 1 1 11 1 3 P1 L N P3 P4 P5 8 1 1 11 1 3 P1 L N 04 PCB89 Wireless Power Link Rx 89 PCB04 Power Supp...

Page 20: ...2 14 2 14 2 14...

Page 21: ...Digital Sound Engine 3 3 PCB35 Amplifier 3 3 PCB89 Wireless Power Link Rx when backup function is possible 3 4 PCB89 Wireless Power Link Rx when backup function is not possible 3 5 Speaker units 3 5...

Page 22: ...he data backup Calibration of the amplifier done automatically PCB30 Digital Sound Engine when backup function is not possible Restore product data from factory data ID Restore Calibration of the ampl...

Page 23: ...used when PCB30 Digital Sound Engine is replaced and it is not possible to communicate with the old module In this case it is necessary to get product data from the ServiceTool factory data from a dat...

Page 24: ...cting speaker wirelessly After replacement of PCB89 Wireless Power Link Rx the speaker must be set up in the wireless system correctly Depending on the setup there will be a few settings Setup with Be...

Page 25: ...simultaneously between 1 5 and 10 seconds to reset association on the BeoLab Transmitter 1 Press SELECT to make a rescan on BeoLab Transmitter 1 Setup with product equipped with Wireless Power Link T...

Page 26: ...iceTool Follow the procedure below Connect the ServiceTool hardware from the service connector on the product to the service PC as shown Run ServiceTool Be sure that ServiceTool is updated to the late...

Page 27: ...tester until a voltage of 2 5 kV ac is obtained Maintain the voltage level for one second then slowly decrease the voltage to 0 V ac Restore setup Before the product is handed over to the customer ens...

Page 28: ...3 8...

Page 29: ...must always be used when the product is disassembled or modules are being handled Notice All modules must be placed on the ESD mat or in an ESD proof bag After replacement of modules When BeoLab 17 h...

Page 30: ...4 2 Replacement of modules Remove cover Pull off end cap if present Remove screws and pull off cover Screws include washers 2x 3mm 16mm...

Page 31: ...2 Remove cover Remove screws Screws include washers Remove screws When reassembling use peeler tool to center screw bosses Remove screws Remove bottom cover gently Attention wire Gently pull up bottom...

Page 32: ...and wire cover if present Remove screw Screw include a washer Ground 35P1 35P3 35P2 Turn around the speaker Remove screws Screws include washers Only one type of screws is present Either TX20 or 2 5m...

Page 33: ...s 4 5 Remove screws and remove woofer Remove screws only present after serial number 23923287 Remove screws Screws include washers Turn around the speaker Pull off end cap if present 2x TX20 16mm 5x T...

Page 34: ...pull out the antenna cable through the ferrite core When disconnecting antenna wire be careful not to damage the antenna plug or wire see page 4 24 89J12 Turn around the speaker Push and slide out th...

Page 35: ...Replacement of modules 4 7 When reassembling remember correct placement of insulation Correct placement Correct placement When reassembling remember correct placement of springs if present...

Page 36: ...chassis Mount the service stand for PCB35 Amplifier BeoLab 17 in service position 2 4 2 Remove cover 4 3 BeoLab 17 in service position 1 5x TX10 12mm Mount woofer and screws Connect woofer with speake...

Page 37: ...Replacement of modules 4 9 Mount PCB35 Amplifier with screws and washers Connect cables PCB35P1 PCB35P3 PCB35P2 4x TX10 6mm...

Page 38: ...bles Unlock plugs before disconnecting cables Note placement of W2 mains cable Turn around chassis Remove screws Screws include washers 3x TX20 35mm Ground Gently pull off top chassis and disconnect g...

Page 39: ...und the top chassis Remove screw 1x TX10 8mm Disconnect cables and remove insulation When reassembling remember correct placement of cables 02P101 02P102 Remove screws 2x TX10 8mm Remove screw Screw i...

Page 40: ...4 12 Replacement of modules EMC Gasket Turn around the top chassis Replace PCB02 Connector Move EMC gasket to the new PCB or mount new if damaged...

Page 41: ...CB04 Power Supply 4 2 Remove cover 4 3 BeoLab 17 in service position 1 Cut off cable tie When reassembling mount new cable tie Disconnect cables Loosen screws and pull off shielding plate Lift up the...

Page 42: ...cables Unlock plugs before disconnecting cables Note placement of W2 mains cable Turn around the chassis Remove screws Screws include washers 3x TX20 35mm Ground Gently pull off the top chassis Disco...

Page 43: ...Replacement of modules 4 15 30P4 30P3 30P7 Remove screws Screws includes plastic washers Gently disconnect and pull off module Disconnect cables and replace PCB30 Digital Sound Engine 5x TX10 8mm...

Page 44: ...Replacement of modules Replace PCB35 Amplifier 4 2 Remove cover 4 3 BeoLab 17 in service position 1 Remove screws Remove screws and replace PCB35 Amplifier Screws include washers 4x TX10 6mm 2x TX10...

Page 45: ...Replacement of modules 4 17 Replace PCB47 LED Indicator 4 2 Remove cover 4 3 BeoLab 17 in service position 1 Disconnect cable Remove screws and replace PCB47 LED Indicator 47P1 3x TX10 8mm...

Page 46: ...4 18 Replacement of modules Replace PCB48 NTC 4 2 Remove cover 4 26 Remove woofer Replace PCB48 NTC Remove screw 1x TX10 6mm...

Page 47: ...Sound Engine Remove screws and gently pull off PCB89 Wireless Power Link Rx Attention antenna wires Disconnect antenna wires with the special tool Extraction jig U FL series and replace PCB89 Wireles...

Page 48: ...B30 Digital Sound Engine 4 19 Remove PCB89 Wireless Power Link Rx Follow the wire from 82 1 Wireless Antenna through the ferrite core and disconnect the wire on PCB89 Wireless Power Link Rx Remember t...

Page 49: ...Remove cover 4 3 BeoLab 17 in service position 1 Remove screws and replace 82 2 Wireless Antenna When reassembling be careful not to tighten the screws too hard It is very important that the gasket a...

Page 50: ...ss Power Link Rx Remove screws and pull off 82 3 Wireless Antenna Follow the wire from 82 3 Wireless Antenna through the ferrite core and disconnect the wire on PCB89 Wireless Power Link Rx Remember t...

Page 51: ...tie 4 14 Remove PCB30 Digital Sound Engine 4 19 Remove PCB89 Wireless Power Link Rx Follow the wire from 82 4 Wireless Antenna through the ferrite core and disconnect the wire on PCB89 Wireless Power...

Page 52: ...tly perpendicular to the PCB89 via the chain When disconnecting antenna wires be careful not to damage the antenna plug or wire Connecting Wireless Antennas Connect antenna wire by placing the wire co...

Page 53: ...Replacement of modules 4 25 Replace tweeter 4 2 Remove cover Remove screws Gently pull out tweeter Disconnect wires and replace tweeter Speaker wires 2x TX10 10mm...

Page 54: ...rn around the speaker and remove screws Gently pull out woofer and disconnect wires Remove screw and NTC module and replace woofer 5x TX10 12mm 1x TX10 6mm 4 2 Remove cover Remove screw and wire cover...

Page 55: ...an Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Monaco Morocco Namibia Nigeria Norway Oman Pakistan Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Serbia Slovak Repub...

Page 56: ...ploded view in the Retail Ordering System POWER LINK X2 RJ45 sockets Pin 1 Not used Pin 2 PL_Data Pin 3 Signal GND Pin 4 Speaker ON on 2 5V off 0 5V via source Pin 5 Not used PL power up Pin 6 Audio R...

Page 57: ...G0 nDET1 3V3 P7 Wireless Power Link Rx P7 Tweeter Woofer PCB30 Digital Sound Engine PCB04 Power Supply PCB48 NTC PCB47 LED Indicator PCB02 Connector PCB35 Amplifier PCB89 Wireless Power Link Rx A MUX...

Page 58: ...6 2 6 2 6 2...

Page 59: ...iagram Wiring diagram 6 3 LED Indicator Digital Sound Engine Ground connector Connector Amplifier T B Power Supply Wireless Power Link Rx Antenna Antenna Antenna Antenna NTC W2 W3 W6 W5 W1 W4 W4 W7 W8...

Page 60: ...12 9010 9011 35 82 2 82 4 1 1 1 2 3 3 5 6 5 6 5 6 5 6 25 7 7 9 10 10 74 11 11 11 11 13 13 13 13 13 13 14 14 14 14 22 15 15 16 6 16 17 18 19 19 20 3 20 20 20 8 3 3 3 3 21 8 8 21 21 Incl pos no 8 20 21...

Page 61: ...US CDN TWN 6A 3M 6100331 Mains cable JPN 7A 3M 3375120 Mains cable AUS 2 5A 3M 3376477 Mains cable Korea 2 5A 3M 6100047 Mains cable China 6A 3M 3376113 Mains cable TWN 2 5A 125V 3M 3376103 Mains cab...

Page 62: ...22 9025 9026 Incl pos no 9021 and 15 20 25 27 30 31 9027 W2 02 82 3 27 15 15 25 28 25 25 29 29 29 30 30 19 19 31 31 25 20 20 20 20 9020 25 26 25 25 25 25 25 26 25 26 26 25 25 25 25 25 Before serial no...

Page 63: ...3459674 Top incl pos no 9021 9023 and 15 20 25 27 30 31 9027 3340377 Gasket f AC inlet 02Module 8007883 PCB02 Connector 82 3Module 8720101 PCB Wireless Antenna W2 6278870 Wire mains inlet Survey of s...

Page 64: ...1 9033 9034 9035 9036 Incl 2 x pos no 50 9039 9038 9037 82 1 04 47 89 30 48 25 25 25 25 25 35 35 8 8 25 36 25 25 40 38 39 38 37 41 42 8 25 25 25 19 19 50 50 19 43 19 19 19 43 43 43 44 44 44 44 45 46 4...

Page 65: ...0 Digital Sound Engine 47Module 8007884 PCB47 LED Indicator 48Module 8007163 PCB48 NTC 82 1Module 8720101 PCB Wireless Antenna 89Module 8007780 PCB89 Wireless Power Link Rx Survey of screws etc 8 2013...

Page 66: ...Wire 24 pole W7 6278873 Wire DSE AMP W8 6278874 Wire AMP SPK Parts not shown 3658262 Product cover 2 pcs 3506000 Template 20 3506001 Template 0 3040057 Allen key 3634090 Extraction jig U Fl series Pac...

Page 67: ...3103511 Bumper 3393983 Packing 3040057 Allen key Guide Can be downloaded from BeoWise 18 Not for sale 55 55 55 55 Wall Bracket type 2114 1211413 Silver 57 57 Not for sale 18 18 18 2042047 Screw 4 x 10...

Page 68: ...oor Stand high type 2112 1211213 Silver 1211226 Black A B 9050 9051 9052 9053 9054 9050 9051 9052 9053 9055 60 60 60 60 62 62 62 62 62 62 62 62 61 61 61 61 61 61 61 61 63 61 61 61 64 63 64 Remember to...

Page 69: ...9053 2950338 Tube silver Remember to order pos no 9050 2950358 Tube black Remember to order pos no 9050 9054 3321987 Foot plate silver complete A 3322310 Foot plate black complete A 9055 3321988 Foot...

Page 70: ...7 11...

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Page 72: ...Bang Olufsen DK 7600 Struer Denmark 3538233 16 02...

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