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Documentation Number ETCIACT0698 Manual
B&B Electronics -- PO Box 1040 -- Ottawa, IL 61350
PH (815) 433-5100 -- FAX (815) 433-5105
Chapter 4: Troubleshooting
If the ETCIACT Ethernet adapter card is not working properly try the
following:
a) Check the connections
– re-plug the cables and check for any signs of
damage or a bad connection
b) Check the ETCIACT card connection- be sure that the card is oriented
properly (label side up)
c) For a 10Base-T LAN segment – check the Link status LED on your
LAN segment’s HUB
d) For BNC LAN segment – check connections and be sure that it is
properly terminated (see section 1.5 for cable requirements)
e) Check that the configuration settings (set in the driver control file,
NET.CFG for the ODI driver or PROTOCOL.INI for the NDIS driver)
do not conflict with the I/O or IRQ of another device
f) Check that the proper driver was installed and that it was properly
configured (see section 3.3)
g) If you are using EMM386 as a memory manager you may have to
remove the adapter’s shared memory space from memory manager
control.
h) Make sure that your system has Card Service and Socket service
installed (see section 3.2 and your PC’s manual)
i)
If you have another ETCIA adapter card available, install it. If
everything works with this card installed then you may have to return
your adapter card.
