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9. POSSIBLE FAILURES AND METHODS OF THEIR ELIMINATION 

 

Table 6.

 

Possible failures of 

«BaltGaz NEVA-4511»

 

Failure  

Probable cause 

Methods of elimination 

When the hot water tap is 
opened the appliance does not 
switch, there is no electric spark. 

The batteries are not installed into the battery 
secton (or they are improperly installed) or 
they are fully discharged. 
 

 Install or replace the batteries in ac-
cordance with polarity. 

Unsufficient water consumption for switching 
the appliance on at the set position of the 
knob 1 (scheme2).  

Increase water consumption with hot wa-
ter tap or move the knob  
1 to the position 

“Minimal consumption” 

(scheme 5). 

Unsufficient water consumption because of 
incomplete opening of the taps.  

Open the stop valve by the 

appliance’s 

inlet and the hot water tap completely. 

Unsufficient water consumption  
(less than 2,5 l/min while the taps are opened 
completely), caused by the following: 
Low water flow rate in the DHW pipeline 
 
 
Violation of the requirements stated in this 
manual at pipelines installation 

 
Water filter stoppage. 
 
Scale deposit in the heat exchanger.  

 
 
 
Address the sanitary engineering service  
in order to eliminate the cause of low 
water flow rate. 
To effect installation of the pipelines in 
accordance with the requirements of this 
manual.* 
To clean or replace water filters.*

 

To slean the heat exchanger from scale 
deposit (see p. 12.3.2).* 

Electrical open. 

Find and eliminate the electrical open.* 

Appearance of soot deposit on the ignition plug 
electrode. 

Effect the ignition plug electrode

’s clean-

ing from soot deposit *. 

The electronic control block, the miscro 
switch or the water block membrane is out of 
service. 

Replace the broken items.* 

The appliance does not switch 
on when the hot water tap is 
opened, there is an electric 
spark. 

The gas stop valve by the inlet into the appli-
ance is closed. 

Open the gas stop valve by the inlet into 
the appliance. 

Presence of air in gas pipelines 

See note p. 3.2. 

The electromagnetic valve is out of service or 
the contacts of its connection are disrupted. 

Replace the electromagnetic valve or 
restore the contacts. * 

The electric spark does not get into the cur-
rent of air and gas mixture of the burner.  

Regulate the distance 

5±0,5 mm be-

tween the ignition plug electrode’s end 

and the  burner’s nozzle.* 

The supply of liquefied gas in the balloon has 
expired. 
 

Replace the balloon with liquefied gas 

Слабый искровой разряд. 

The batteries have discharged. 

Replace the batteries 

The contacts of the battery section are oxy-
genized. 

Clean the contacts of the battery section 
.* 

After 

После short-term opera-

tion the appliance is switched 
off. 

Unsufficient draught (the appliance is 
switched off by the authomatic control sys-
tem). 

Effect the smoke exhauster cleaning. 
Make the gas flue pipe joints airtight.* 

The hot water temperature at the  
 Appliance

’s outlet is more than 90 °С (the 

appliance is switched off by the authomatic 
control system). 

Close the hot water tap and when 
switching the appliance on the next time   
( in 1-2 minutes) reduce the hot water 
temperature, reducing gas consumption 
or increasing water consumption 

The water block membrane is damaged 

Replace the water block membrane.* 

The contact with the flame sensor is disrupt-
ed or the sensor

’s electrode touches the 

burner’s details or is out of the flame zone 
(the burner operates during 7 seconds at 
continuing electric sparks and then switches 
off). 

Restore the contact with the flame sen-
sor, regulate the position of its elec-
trode.* 

Appearance of soot deposit on the flame sen-
sor

’s electrode. 

Effect the cleaning of the flame sensor

’s 

electrode from soot deposit *. 

There are no temperature read-
ings on the water temperature 
display. 

The water temperature display is not con-
nected (the contacts are disrupted). 

Connect the water temperature display 
(restore the contacts).* 

The water temperature display is out of ser-
vice. 

Effect the water temperature 

display’s 

replacement.* 

After switching the appliance on  The water temperature sensor is not con-

Connect the water temperature sensor 

Summary of Contents for NEVA-4511

Page 1: ...ment Ltd The telephone number of the unified technical support Service is 8 800 555 40 35 free call on the territory of Russian Federation working hours of the service twenty four hour The installatio...

Page 2: ...ance 15 7 10 Rendering the appliance to another type and pressure of gas 15 8 CONSTRUCTION AND OPERATION CONTROL OF THE APPLIANCE 15 8 1 Construction of the appliance BaltGaz NEVA 4511 15 8 4 Operatio...

Page 3: ...fore the failure is eliminated 1 4 In case of the appliance s normal operation and in case if the gas pipeline is failure free there must not be the smell of gas in the premise IN CASE IF YOU FEEL THE...

Page 4: ...2 2 6 Rated gas pressure kPa mm w g natural G20 2 nd family group liquefied G30 3 rd family group 1 3 130 2 0 200 2 9 300 2 2 7 Rated gas consumption natural m 3 h liquefied kg h 2 2 1 66 2 2 8 Rated...

Page 5: ...nation Name Quantity pcs 3272 00 000 Water heater BaltGaz NEVA 4511 1 3251 00 000 01 RE User s manual 1 3272 10 000 Package 1 3208 06 600 Mounting hardware set 1 Spare parts 3103 00 014 Laying D19xd10...

Page 6: ...appliance d To turn the knobs 1 and 2 to the position of minimal water and gas consumption scheme 5 e To open the hot water tap at this moment electric sparks must appear between the ignition plug and...

Page 7: ...emperature increase Note 2 Water heating temperature is limited by the appliance s heating effect at big water consumption especially in winter time water at the appliance s outlet may have unsufficie...

Page 8: ...ng In case if after switching the appliance off water freezing is possible in it it is necessary to drain the water out of the appliance in the following way Close the gas lock valve and cold water lo...

Page 9: ...appliance Make sure that there is no smell of gas in the premise in case of gas smell detection call the gas facility emergency service 4 1 2 After igniting the main burner it is necessary to visually...

Page 10: ...d the smoke exhauster is air tight In ordert to provide correct operation of the appliance and to keep warranty it is necessary to fulfill the requirements of this manual 7 INSTALLATION OF THE APPLIAN...

Page 11: ...ible Also in order to effect maintenance service at the appliance s installation it is necessary to keep the following spacings The distance from the side surface of the appliance to the side wall mus...

Page 12: ...ppliance s stable operation it is necessary to effect the gas pipeline connection with metal pipes or flexible hoses with inner diameter not less than 13 m The flexible hose for gas inlet in accordanc...

Page 13: ...is recommended to Use angle joints and adapters in order to avoid the hoses bending next to the tips Use intermediate bearers when installing long hoses In case of linear position install the hoses w...

Page 14: ...rom the appliance must be not less than 500 mm Gas flue pipe s length from the vertical section to the smoke exhauster must be not less than 2 m Gas flue pipe must have a slope of not less than 2 upwa...

Page 15: ...nly the branded set of details 7 10 2 In order to reset the appliance to another type and pressure of gas it is necessary to replace the nozzles of the main burner for the nozzles with orifice diamete...

Page 16: ...ption and increases its temperature The regulator s position also defines water consumption with which switching the appliance on and off occurs see p 3 3 1 8 4 4 Gas consumption regulator 2 regulates...

Page 17: ...plug 11 flame sensor 12 heat exchanger 13 electromagnetic valve 14 battery section 15 electronic control block 16 thermorelay draught sensor 17 micro switch water flow sensor 18 water temperature sens...

Page 18: ...valve 14 battery section 15 electronic control block 16 thermorelay draught sensor 17 micro switch 18 water temperature sensor 19 thermorelay water overheating sensor 20 water drain plug 21 gas pressu...

Page 19: ...sence of air in gas pipelines See note p 3 2 The electromagnetic valve is out of service or the contacts of its connection are disrupted Replace the electromagnetic valve or restore the contacts The e...

Page 20: ...organization for the appliance s repair The works are effectuated by a specialized service organization 10 GENERAL GUIDELINES 10 1 The installation of gas appliances for domestic use must be effectuat...

Page 21: ...ened with a neutral detergent and then with a dry wiper 12 2 2 It is prohibited to use detergents of heightened effect and containing abrasive particles gasoline and other organic solvents for cleanin...

Page 22: ...l service of the appliance At the burner s normal operation the flame must be blue Unscheduled cleaning of the appliance must necessarily be effectuated also in case if in the premise where the applia...

Page 23: ...he thermorelay 22 screwing off the yoke screws 25 13 7 3 Screw out the hot water temperature sensor 30 together with the ring 31 13 7 4 Screw out two screws connecting the tap of the pipe 8 to the car...

Page 24: ...ew battery section 13 14 Replacement of electromagnetic valve of the gas tight shaft seal 13 14 1 Remove the casing see p 13 1 13 14 2 Disconnect three wires from the electromagnetic valve 16 of the w...

Page 25: ...Scheme 18 View of the appliance BaltGaz NEVA 4511 with separated parts...

Page 26: ...1 12 Display 3227 07 003 1 13 Nozzle of the burner Natural gas G20 2 nd family group 1 3 kPa Natural gas G20 2 nd family group 2 0 kPa Liquiefied gas G30 3 rd family group 2 9 kPa 3295 07 20 005 13 32...

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