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Issue
Points to check / Solutions
The LED unit does
not synchronize with
the sound.
Check that the volume is correctly set on your smartphone,
computer, or other playback device.
Make sure that the volume is not too low, and that the
Light mode is not set to the Candle mode.
The LED unit does not synchronize with the sound in the
Candle mode. (p. 21)
The main body or AC
adapter is unusually
hot, produces an
odor or is broken.
Stop using the product immediately and contact
BALMUDA Support. (p. 30)