- 24 -
Issue
Points to check / Solutions
I cannot pair my
device using
Bluetooth.
Are you pressing the Light button long enough?
Hold down the Light button for 2 seconds. (p. 18)
Check that the
Bluetooth function is enabled on your
smartphone, computer, etc.
Enable the
Bluetooth function on the setting screen of
your smartphone, computer, etc. (p. 19)
Check if any other smartphone, computer, etc. might be
connected.
Disconnect other smartphones, computers, etc. and retry.
(p. 19)
There is no sound
coming out of the
speaker.
Make sure nothing is connected to the external input terminal
(AUX).
Unplug any cables from the external terminal to use the
Bluetooth function. (p. 20)
Check that the volume is correctly set.
Press “+” to increase the volume. (p. 13)
Check the volume on the smartphone, computer, etc. you
have connected.
Make sure the volume is not too low.
There is noise or there
is sound distortion.
Check for a nearby microwave oven or wireless LAN device,
or any obstructions between the device and the speaker.
Move the product away from the microwave oven, wireless
LAN device, etc. Make sure there are no obstructions
between the device and the speaker, and that they are
placed within a distance of 32.8 feet (10 m).
Check that the AC adapter is not connected to the same
outlet where a microwave oven, toaster, refrigerator, or other
device equipped with a motor is connected.
Connect the AC adapter to an outlet where no microwave
oven, toaster, refrigerator, or other device equipped with a
motor is connected.
