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When a malfunction is suspected
If the buzzer sounds and the timer indicator keeps blinking, stop the operation for safety. Sufficiently
cool down the inside of the unit (leave the unit with the door open for about 30 minutes) before cooking
again. If the problem is not solved, disconnect the power plug from the outlet, and contact BALMUDA
Support (P.29).
Abnormally high temperature before cooking
• In the case where the inside temperature exceeds the safety standard
value due to the heat of food, etc.
Abnormally high temperature after cooking
• In the case where the inside temperature does not decrease due to
the heat of food, etc.
• Malfunction of the main unit
Malfunction of the internal parts
• In the case where a malfunction of the internal parts is detected with
the self-diagnosis function of the main unit
Frequently asked questions
Problem
Check / Troubleshooting
Smoke or odor is generated.
When you use the product for the first time, smoke or odor may be generated.
However, it will gradually reduce as you keep using the product.
During cooking, you hear a
“click” and the heater tubes turn
ON and OFF repeatedly.
This is not a malfunction. The temperature is adjusted by turning ON and OFF the
heater.
Keep using the product without any changes.
During cooking, smoke is
discharged from the door.
The steam generated from the boiler section or moisture contained in bread can be
discharged from the door as a white vapor.
Since the vapor is hot, be careful not to put your hands or face close to it.
The actual cooking time differs
from the time displayed with the
timer dial.
Since the browning process is performed during the last 1 minute, the temperature
control is activated according to the environment surrounding the main unit (room
temperature, humidity, etc.) and the temperature inside the toaster. The cooking time
may vary, but this is not abnormal.
Keep using the product without any changes.
There is no sound when the
mode selection dial is turned.
The timer indicator does not
light up when the timer dial is
turned.
Check whether the power is “OFF”.
Press the power ON/OFF button to turn “ON” the power of the main unit.
Check whether the power plug is disconnected from the outlet.
Insert the power plug securely.
Check whether the breaker has tripped.
Switch on the breaker.
Summary of Contents for K11E-BK
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