Ballu NCK-2.0EF-WHITE, Product Instruction Manual

Page: 11 / 17

TROUBLESHOOTING
1. Why does it smell when I use it?
：
3. Why is the room slow to warm up?
：
A: To protect the metal of new products, we add a layer of protec�ve oil to the surface.
During the first use of the heater there may be some odor, this is considered normal and not harmful
to health. For first use, we recommend turning on the product at maximum power (86°F) for
approximately 2 hours in a ven�lated environment to remove the odor.It is also possible that the odor
is caused by hair or dust in contact with the hea�ng element. Please make sure that no foreign objects
get inside the heater.
2. Why does the room warm up slowly?
A ： Convec�on hea�ng process is so� and comfortable, generally need at least 1 hour to heat the full
room, the specific �me spent on hea�ng is affected by the use of the area, house warming effect, the
surrounding environment and other factors.During use it is recommended to close doors and windows
to prevent heat loss and to keep the heater temperature set at a maximum of 86°F(30
℃
).This helps to
warm up the room faster.
3. Why do you some�mes hear switch sounds?
A: The heater is equipped with a temperature sensor and automa�c opera�on mode, when the set
temperature on the heater is reached in the room, the heater automa�cally switches off the hea�ng,
so it is possible to hear the switch switching sound at that moment.
4. What is the difference between this Ballu convec�on heater and other oil heater?
A: Oil heaters heat the medium(oil) and then heat the air, which will cause too much heat to be wasted
in the mediun(oil), resul�ng in low thermal efficiency. Because the heat loss rate of the room is fast, the
thermal efficiency of the oil heater is low and there is no con�nuous hea�ng effect, so th room
temperatrue will be lower.
Ballu convec�on electric heater direcrly heats the air through special alloy hea�ng material, without
intermediate medium, with high thermal efficiency, rapid room temperature rise, and by virtue of natural
air convec�on, the indoor temperature is very uniform.
5. What is the difference between Ballu convec�on heater and air condi�oner?
A: The air condi�oner will cause the indoor air to flow sharply, which will make people feel dry and lack
of oxygen, and because the installa�on posi�on of the air condi�oner is high, it will cause the experience
of hot head and cold feet. In addi�on, the air exchange principle of the air condi�oner determines its
hea�ng effect. When the outdoor temperature is very low, the air condi�ner loses its hea�ng effect.
The Ballu convec�on heater is based on the physical principle of hot air rising and cold air falling to
achieve natural air convec�on without direct blowing, and can make the temperature of the upper and
lower posi�ons of the room the same, and the hea�ng feels very comfortable.
6. How to save on electricity bills?
A: Power connsump�on depends on the size of the room, the insula�on of the room, and the temperature
you expect. It is recommended to use in a space of 160-220 square feet(Can be used up to 300 square
feet, but requires longer hea�ng �me), close doors and windows to reduce heat loss, and adjust the
heater to the highest temperature and power for faster hea�ng. When the room enters the thermal
insula�on state, the temperature will be stable, and the power consump�on per hour will be reduced.
At this �me, a lower temperature value can be set. You can also save on electricity bills with different
mode temperatures, which are used at different �mes of the day and in different situa�ons.
0
9