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TROUBLESHOOTING

Note:

heater unit. If your problem persists, please contact customer support.

0

8

Error Codes 

on Display

The heater 

suddenly 

shuts down

Product does 

not heat

E1-Temperature sensor 

has been triggered.

Please contact us at 

[email protected] 

been triggered.

even surface. Keep it upright and turn it 

on again.

Connect the plug to a powered electrical 

outlet.

Power cord is not  properly 

plugged in.

No power is passing through 

the unit.

Ensure that your circuit breaker or fuse is 

working properly./Ensure your heater is 

Make sure the thermostat is set at  a 

higher temperature than the ambient 

temperature.

power outlet. Allow it  to cool, and then 

plug it into the electrical outlet again.

The temperature value set by 

the heater is too low

threshold of the thermal 

temperature sensor

E4-ambient temperature has 

degrees)

E2-Short circuit on 

temperature sensor channel.

Please contact us at 

[email protected] 

Summary of Contents for NCK-2.0EF-WHITE

Page 1: ...NCK 2 0EF WHITE NCK 2 0EF BLACK NCK 2 0EF WHITE CA https ballu world...

Page 2: ...ENTS IMPORTANT SAFETY INSTRUCTIONS 11 13 02 COMPONENTS 01 WALL MOUNTING INSTRUCTIONS 03 04 OPERATING YOUR HEATER 05 07 TROUBLESHOOTING 08 09 CARE AND CLEANING 10 WARRANTY AND SERCIVE 14 FOOT INSTRUCTI...

Page 3: ...of the product Do not use in wet environments and not touch the product case power cord plug etc with wet hands Do not let children with delicate skin touch or trip over the product Please keep a dis...

Page 4: ...edges may be sharp It is recommended that if using as a free standing appliance please remove the wall bracket from the back of the heater Before you install Remove the foot wheels and thumb screws fr...

Page 5: ...heater WALL MOUNTED front of orbelow the wall socket Ensure there is at least 150mm clearance on all sides of the appliance align and insert it then align the upper hole and push it toward the wall Yo...

Page 6: ...04 WALL MOUNTING INSTRUCTIONS 250 mm 6 0 mm 6 0 mm 6 0 mm 6 0 mm 190 mm hole size and distance...

Page 7: ...ATING YOUR HEATER Control Panel Electronic Comfort mode indicator ECO mode indicator Timer on indicator Power level indicator Screen Number increase Number decrease Power level Mode switch Button Chil...

Page 8: ...06 OPERATING YOUR HEATER...

Page 9: ...contact us at BalluCustomerService Tip over When the heater is moved or knocked over it and while keeping it upright try using it again Memory power level mode temperature value when again when this h...

Page 10: ...ical outlet Power cord is not properly plugged in No power is passing through the unit Ensure that your circuit breaker or fuse is working properly Ensure your heater is Make sure the thermostat is se...

Page 11: ...of the oil heater is low and there is no con nuous hea ng e ect so th room temperatrue will be lower Ballu convec on electric heater direcrly heats the air through special alloy hea ng material witho...

Page 12: ...CARE AND CLEANING Care and cleaning 10...

Page 13: ...IMPORTANT SAFETY INSTRUCTIONS 11...

Page 14: ...IMPORTANT SAFETY INSTRUCTIONS 12...

Page 15: ...IMPORTANT SAFETY INSTRUCTIONS 13...

Page 16: ...WARRANTY AND SERCIVE 14...

Page 17: ...ustomer service BalluCustomerService gmail com Manufacture Co Ltd Address C area 2nd Floor 9A building factory area First phase Leliu Town Shunde District Foshan City Guangdong China https ballu world...

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