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SERVICE
REPLACEMENT PARTS
Pot, Canning Rack, Steaming & Diffuser Rack, Glass Lid, Dial, Spigot, Spigot Plug, Power
Cord, Detachable Base, User Manual, Recipe Guide:
Call 1-800-240-3340
To assist in serving you better, please have the freshTECH Electric Water Bath
Multi-Cooker model number and date of purchase available when you call. The model
number is located on the bottom of the appliance base and on the cover page of this
instruction manual.
U.S. CONSUMER SERVICE
1-800-240-3340
HOURS OF OPERATION
Monday - Friday, 8:30 a.m. - 4:30 p.m. EST
We welcome your questions, comments or suggestions. In all your communications,
please include your complete name, address and telephone number and a description of
the problem.
Visit our website at www.freshpreserving.com and discover the secret to making water
bath canning simple and convenient for all your favorite high-acid canning recipes and the
latest information on freshTECH products.
REGISTER YOUR BALL
®
freshTECH APPLIANCE
To register your Ball
®
freshTECH Electric Water Bath Multi-Cooker for
warranty coverage, retain proof of purchase along with product ID and visit
www.freshpreserving.com
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