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WARRANTY INFORmATION

1-YEAR LImITED WARRANTY

Hearthmark, LLC doing business as Jarden Home Brands warrants that for a period of 
one year from the date of purchase, this product will be free from defects in material and 
workmanship. Jarden Home Brands, at its option, will repair or replace this product or any 
component of the product found to be defective during the warranty period. Replacement 
will be made with a new or remanufactured product or component. If the product is no 
longer available, replacement may be made with a similar product of equal or greater 
value. This is your exclusive warranty. DO NOT attempt to repair or adjust any electrical or 
mechanical functions on this product. Doing so will void its warranty.

The warranty is valid for the original retail purchaser from the date of initial retail purchase 
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain 
warranty performance.

This warranty does not cover normal wear of parts or damage resulting from any of the 
following: negligent use or misuse of the product, use on improper voltage or current, use 
contrary to the operating instructions, disassembly, repair or alteration by anyone other 
than Jarden Home Brands or an authorized Jarden Home Brands service center. Further, the 
warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the limits on Jarden Home Brands’ Liability?

Jarden Home Brands shall not be liable for any incidental or consequential damages caused 
by the breach of any express, implied or statutory warranty or condition.

Except to the extent prohibited by applicable law, any implied warranty or condition of 
merchantability or fitness for a particular purpose is limited in duration to the duration of 
the above warranty.

Jarden Home Brands disclaims all other warranties, conditions or representations, express, 
implied, statutory or otherwise.

Jarden Home Brands shall not be liable for any damages of any kind resulting from the 
purchase, use or misuse of, or inability to use the product including incidental, special, 
consequential or similar damages or loss of profits, or for any breach of contract, 
fundamental or otherwise, or for any claim brought against purchaser by any other party.

pLEASE DO NOT RETURN THIS pRODUCT TO ANY OF THESE ADDRESSES

OR TO THE pLACE OF pURCHASE.

How to Obtain Warranty Service

In the U.S.A.

If you have any question regarding this warranty or would like to obtain warranty service, 
please call 

1-800-240-3340

 and a convenient service center address will be provided to you.

In the U.S.A., this warranty is offered by Hearthmark, LLC doing business as Jarden Home 
Brands located in Daleville, Indiana 47334. If you have any other problem or claim in 
connection with this product, please write our Consumer Service department.

SERVICE AND mAINTENANCE

Replacement parts

• Pot, Stirrer, Knob Only and Glass Lid – Call 1-800-240-3340 in the U.S.

To assist us in serving you, please have the freshTECH Jam & Jelly Maker model 
number and date of purchase available when you call. The model number is located 
on the bottom of the appliance Base.

U.S. 1-800-240-3340

Hours of Operation: monday - Friday, 8:30am - 4:30pm EST

You may also visit our website at www.freshTECHJamMaker.com for service 
information.

We welcome your questions, comments or suggestions. In all your communications, 
please include your complete name, address and telephone number and a description 
of the problem.

Visit our website at www.freshTECHJamMaker.com  and discover the secret to 
making the perfect batch of homemade jam or jelly. You will also find a lip-smacking 
assortment of gourmet recipes, entertaining tips and the latest information on 
freshTECH products.

www.freshpreserving.com

To learn more about home canning and  

other Ball

®

 fresh preserving products, visit

WARRANTY REgISTRATION 

To register your freshTECH Jam Maker for warranty coverage, retain proof of purchase 
along with product ID and visit www.freshTECHJamMaker.com.

Summary of Contents for Freshtech FTJM-12-01

Page 1: ...User Manual Warranty Information Automatic Jam Jelly Maker Model FTJM 12 01 www freshTECHJamMaker com ...

Page 2: ...lat level surface to avoid interruption of airflow underneath the appliance 19 Always clean the Pot and Base surfaces before use to remove any debris to insure efficient heat conduction 20 Avoid contact with any moving parts Keep utensils out of the pot while the stirrer is moving to prevent personal injury or damage to the appliance 21 Do not run the appliance without the Pot in place 22 The meta...

Page 3: ...embly 6 Using your Jam Jelly Maker 7 Cleaning before use 7 About jams and jellies 7 Preparing for use 8 Assembling the unit 8 Making jams and jellies 9 Helpful Hints 12 Cleaning the Appliance 13 Service and Maintenance 14 Warranty Information 15 1 Glass Lid 2 Stirrer 3 Pot 4 Base 4a Heating Surface 5 Control Panel 5 4 3 2 1 4a ...

Page 4: ...fresh fruit flavor Using pectin also makes the process of preparing homemade jams and jellies easier because less cooking is required to achieve the proper set We recommend Ball Classic Pectin for the most accurate results when using your Automatic Jam Jelly Maker ABOUT JAMS AND JELLIES CONTROL PANEL DIAGRAM c d a b f e e Increase Decrease Time f LED Display a Cancel button b Enter button c Jam bu...

Page 5: ... immediately after or during use C Plug in the unit D Add ingredients based on your chosen recipe E Press the jam button the cook time will automatically default to 21 minutes If necessary use the buttons to increase or decrease cooking time in one minute intervals depending on your chosen recipe Press enter and the Jam Jelly Maker will now start stirring F Stay close to the appliance at 4 minutes...

Page 6: ...ng the steps on Preserving Instructions in the Recipe Book Never attempt to pour jelly from the Pot into another container always use a non metal spoon or ladle such as wood bamboo plastic or silicone to remove the jelly from the Pot You must wait 30 minutes between making batches of jam or jelly with this unit D Press the jelly button the cook time will automatically default to 25 minutes If nece...

Page 7: ...rts and even some plastic parts can become extremely hot to the touch Always let the appliance cool completely usually 20 30 minutes before cleaning CAUTION Never immerse the appliance Base in water in other liquids or place in the dishwasher HELPFUL HINTS Here are a few simple tips to help you get the most of your new Jam Jelly Maker 1 If a mistake is made in programming or if you need to stop th...

Page 8: ...ied statutory or otherwise Jarden Home Brands shall not be liable for any damages of any kind resulting from the purchase use or misuse of or inability to use the product including incidental special consequential or similar damages or loss of profits or for any breach of contract fundamental or otherwise or for any claim brought against purchaser by any other party PLEASE DO NOT RETURN THIS PRODU...

Page 9: ...by Hearthmark LLC doing business as Jarden Home Brands Daleville IN 47334 Hearthmark LLC is a subsidiary of Jarden Corporation NYSE JAH and Ball are trademarks of Ball Corporation used under license U S 1 800 240 3340 Visit us online at www freshTECHJamMaker com for more exciting ideas entertaining tips and delicious recipes SPR 120211 484 ...

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