Ball EasyCanner EC-23-02, User Manual, Page: 10 / 13

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Error Code Information
Please refer to the table below for error code descriptions (shown on display):
Error
Code
Description Troubleshooting Recommendations
E01
Pot is not connected to
detachable base. Lift empty pot out of base by the
handles and gently place back in base.
E02 Elevation detected is beyond
intended operating elevation
range of 0ft -10,000 ft. May also
indicate that communication with
pressure sensor has failed.
Ensure operating elevation is within 0
ft
– 10,000 ft.
E03 Unit has not reached intended
temperature in “AUTO
CANNING” mode. Per standard water bath canning
guidelines, do not add water to pot for
the rest of the AUTO CANNING cycle
once
“Preheating for Processing” stage
has begun.
E04 Unit has reached maximum
allowable operating temperature. Ensure that water is at or above
“Minimum Fill” level indicated inside
the pot.
For further assistance call
Ball
®
Consumer Service
at 1-800-240-3340, Monday
-
Friday 9 a.m
. -
5p.m. E ST
CARE & MAINTENANCE
CLEANING YOUR APPLIANCE AFTER EACH USE
WARNING! As with all cooking appliances, the metal parts and even some
plastic parts can become extremely hot to the touch. Always let the appliance
cool completely
– usually 20 to 30 minutes – before cleaning.
1.
ALWAYS turn the dial to the
“off” position (counterclockwise) and unplug your
EasyCanner™ from the power source once you have completed processing
your foods. Allow the appliance to cool before cleaning.
2.
Remove any water left in the pot using the spigot.
3.
The lid, canning rack and steaming tray can be washed in the dishwasher or with
warm
soapy water, rinsed and
dried.
4.
It is recommended that you do not expose a hot lid to cold water. Sudden
temperature
changes may cause damage to the lid.
5.
Cleaning the pot: add water and soap to pot. Do not submerge. Clean interior pot
sidewalls and bottom with a soft washcloth and use a straw cleaning brush to clean
the
spigot. Let water drain into sink from spigot. Add clean water/no soap to the pot.
Rinse
and release into sink from spigot. Repeat as needed. Wipe external areas with
a damp
cloth and let air-dry.
6.
The detachable base may be cleaned with a soft damp cloth. Do not use abrasive
cleaners. Never submerge the detachable base in water, in other liquids or place in
the dishwasher.
7.
Do not use abrasive cleaners or scouring pads on any Ball® parts. A cloth, sponge or
rubber spatula will usually remove stubborn residue.
8.
Ensure all appliance parts are thoroughly dry before storing in original box.
FAQ’S
Will the bottom burn or scratch my countertop?
No, the bottom of this appliance does not get hot
and can be used on any suitable countertop surface. It also comes with small rubber pads on
the bottom of the detachable base to prevent scratching the countertop.
Will the lid and pot be hot to the touch?
Yes. The appliance gets hot similar to a stovetop
canning pot. Use the silicone handles when handling the lid and pot.
Do the handles get hot?
Your appliance was designed with heat resistant silicone handles to
prevent discomfort during hot handling.
How easy is the appliance to clean?
Easy! For cleaning convenience, the pot easily detaches
from the base. The lid, canning rack and steaming tray are dishwasher safe. The pot can be
hand washed with warm soapy water.
Can I use steel wool to clean the pot?
No, this is not recommended. To remove stubborn residue,
we recommend using a cloth, sponge, or rubber spatula.
Can I drain hot water out of the spigot?
Yes, as it will not harm the spigot, but for safety, we
recommend waiting until the water is cool.
Why does water drain from my spigot when the plug is open but the spigot handle is closed?
Ensure your
spigot is fully assembled by turning the textured part of the spigot just below the handle
clockwise until fully tightened.
How long does it take to drain a pot of water through the spigot?
It takes approximately 90
seconds to drain 4 quarts (1 gallon) of water. For example, it takes approximately 5-7
minutes to drain a pot of water used to process 7 quarts.
How long is the power cord?
30 inches long .
Can I decrease the processing time for my recipes using this appliance?
No, the time to process
high-acid recipes is the same as traditional stovetop. Itis important to follow the
processing time recommended with each recipe.
Can I use my existing wire canning basket in this appliance?
Yes, but the canning rack included with
this appliance must first be placed in the bottom of the pot. This will prevent damage to the
spigot port and allow the wire canning basket to rest flat on the bottom of the pot.
Does the appliance save energy?
Yes, it uses less energy for heating and boiling water compared
to the average 2000 watt stove.
What recipes can be used?
H
igh-acid recipes tested for water bath canning can be used. We
recommend the recipes included in this manual, the Ball
®
Blue Book Guide to Preserving and
those posted on
www.ballmasonjars.com .
For water bath canning recipes that require
starting from an initial temperature below 180 degrees F, Cooking Mode should be used in a
manner as you would with a boiling-water canner following standard, approved water bath
canning methods and instructions.
How many jars fit in the pot per batch?
7 quart jars, 8 pint jars or 12 half-pint jars. Additional
pints or half pints will fit in the pot but are not recommended to ensure adequate water
circulation.
Can I use this appliance outside?
No. It is not recommended to use outdoors.
Can I move the appliance while it is in operation?
No, as it will need to stay plugged into the power
outlet to maintain a consistent temperature. In addition, the pot will be hot to the touch.
Please see Important Safeguards on page 2.
Can I cook food in this appliance?
Yes, this appliance is also a multi-cooker. It can be used for
steaming fruits, vegetables, meat and seafood, boiling pasta, cooking stews/soups, hot
beverages and blanching.
Can I use this appliance to keep food warm?
The heating element is designed for recipes to be
cooked and consumed as prepared. While serving, keep dial on LOW and stir frequently to
prevent burning.
Who can I contact if I need assistance or replacement parts?
Ball
®
Consumer Service at
1-800-240-3340, Monday - Friday 9 a.m. - 5p.m
.
EST