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Compatibility

Android

Apple iOS

The iOS® app version requires iOS 9.0 or 
later. Compatible with iPhone, iPad, and 
iPod touch.

Requires Android 4.0 and up

Trademark | Patent Notices

The iPhone®, iOS®, iPod® and iPad® are 
a registered trademark of Apple Inc. The 
iPhone®, iOS®, iPod® touch and iPad® 
are  a  trademark  of  Apple  Inc.,  regis-
tered in the U.S. and other countries.

©Samsung Telecommunications Amer-
ica, LLC (“Samsung”). Samsung, Galaxy 
S, Super AMOLED, and AllShare are all 
trademarks of Samsung Electronics Co., 
Ltd. and/or its related entities. Other 
company names, product names and 
marks  mentioned  herein  are  the  prop-
erty of their respective owners and 
may be trademarks or registered trade-
marks. Appearance of device may vary.

All Intellectual property, as defined below, owned by or 
which is otherwise the property of Balboa Water Group or 
its respective suppliers relating to the Balboa Water Group 
BP Spa Control Systems, including but not limited to, acces-
sories, parts, or software relating to the “System”, is propri-
etary to Balboa Water Group and protected under federal 
laws, state laws, and international treaty provisions. Intel-
lectual Property includes, but is not limited to, inventions 
(patentable or unpatentable), patents, trade secrets, copy-
rights, software, computer programs, and related documen-

Wi-Fi®, the Wi-Fi CERTIFIED logo, and 
the Wi-Fi logo are registered trademarks 
of the Wi-Fi Alliance.

Google,  Google  Play  and  other  marks 
are trademarks of Google, Inc.

CMS, ControlMySpa™, BALBOA WATER 
GROUP and the stylized logo are reg-
istered  trademarks  or  applications  ap-
plied for in the US Patent & Trademark 
Office. All rights reserved. All other 
product or service names are the prop-
erty of their respective owners.

Products are covered under one of more 

tation, and other works of authorship. You may not infringe or 
otherwise violate the rights secured by the Intellectual Property. 
Moreover, you agree that you will not (and will not attempt to) 
modify,  prepare  derivative  works  of,  reverse  engineer,  decom-
pile, disassemble, or otherwise attempt to create source code 
from the software. No title to or ownership in the Intellectual 
Property is transferred to you. All applicable rights of the Intel-
lectual Property shall remain with Balboa Water Group and its 
suppliers.

of  the  following  US  Patents:  5332944, 
5361215, 5550753, 5559720, 5,883,459, 
6282370, 6590188, 7030343, 7, 417, 834 
B2  &  Canadian  Pt  2342614  plus  others. 
Other patents both foreign and domestic 
applied for and pending.    

0718 CMS™ USER GUIDE: RETROFIT

©2018 Balboa Water Group.  Single Source Solution.  All rights reserved.

1382 Bell Avenue  |  Tustin, CA 92780  |  p 714.384.0384  |  www.balboawater.com/controlmyspa 

Specifications subject to change without notice.

Rev. A | 07.18

42317_Rev. C

29

ControlMySpa™ Retrofit User Guide

Summary of Contents for ControlMySpa GATEWAY ULTRA

Page 1: ...ControlMySpa Retrofit User Guide Adding a CMS GATEWAY ULTRA to an existing spa www balboawater com controlmyspa...

Page 2: ...OLMYSPA WEBSITE SPA OWNER OVERVIEW 08 26 INFORMATION MENU 09 29 ControlMySpa was built to provide the Spa Professionals with real time access to the tub so you will think you are actually stand ing ne...

Page 3: ...WELCOME TO CONTROLMYSPA Overview HOME SPA GATEWAY ULTRA MODULE BP CONTROL SYSTEM ROUTER GATEWAY ULTRA MODULE 42317_Rev C 3 ControlMySpa Retrofit User Guide...

Page 4: ...installed on a spa Hot Tub iOS Apple ControlMySpa mobile app or Android ControlMySpa mobile app ControlMySpa website with log in and access to spas The ControlMySpa Logins The iOS or Android ControlM...

Page 5: ...ControlMySpa GATEWAY ULTRA INSTALLATION GUIDE 42317_Rev C 5 ControlMySpa Retrofit User Guide...

Page 6: ...wer Cord RS485 Power Data Cord BP Control System Ethernet Cable Home Router LED Light GATEWAY ULTRA Module Home Router GATEWAY ULTRA Module BP Control System GATEWAY ULTRA Module BP Control System HOM...

Page 7: ...Plug the other end of the supplied power cord into wall power D LED Light Chart E This chart applies to the home and spa GATEWAY ULTRA modules A B C D E Red Solid The GATEWAY ULTRA and the spa are no...

Page 8: ...ould only be performed by a trained and licensed electrician All electrical work performed should comply with national and local electrical codes and regulations applicable for the location of the Spa...

Page 9: ...ed anywhere in the spa and function properly for best possible reception and range the GATEWAY ULTRA module should be mounted in the spa as high up in the spa as is reasonable S P A BP CONTROL SYSTEM...

Page 10: ...ntrol System PCBA has Balboa on it Warning WARNING All high voltage electrical work should only be performed by a trained and licensed electrician All electrical work performed should comply with nati...

Page 11: ...m PC Board has Four Pin Molex Female Connectors Only BP Control Systems from Balboa Water Group have these connectors on the PC Board and all BP Systems must have them The Control System Serial Number...

Page 12: ...able panel port or to a splitter already connected to a panel port Please make sure you connect in the correct plug orientation STEP 5 GATEWAY ULTRA Module side view GATEWAY ULTRA Module side view LED...

Page 13: ...STEP 6 Mount the GATEWAY ULTRA module inside your spa as high up as possible and away from other metal components S P A BP CONTROL SYSTEM GATEW AY ULTRA MODULE BP CONTROL SYSTEM GATEW AY ULTRA MODULE...

Page 14: ...Driver firmly re attached the enclosure cover to the BP Control System in your Spa STEP 8 Turn on power to Spa S P A H O M E BP CONTROL SYSTEM GATEW AY ULTA MODULE SPA GFCI 14 ControlMySpa Retrofit Us...

Page 15: ...ControlMySpa ACCOUNT SETUP AND SPA CONNECTION 42317_Rev C 15 ControlMySpa Retrofit User Guide...

Page 16: ...controlmyspa Or Use this link https goo gl j31t1V Search Google Play App Store for controlmyspa Or Use this link https goo gl CG4Yci FOR IPHONE OR IPAD IOS APPLE FOR ANDROID PHONES TABLETS ControlMySp...

Page 17: ...nnects your spa to your OEM and Dealer for service and support EXAMPLE CMS Code ABC 12345 ABC 3 letter code unique to each spa Manufacturer or OEM 12345 5 number code unique to each spa Dealer or Dist...

Page 18: ...trolMySpa Setup Spa Owner User Account Open the app on your smart device Press SETUP on the app Press Next Confirm Bluetooth is ON in the iOS Settings 1 2 18 ControlMySpa Retrofit User Guide 42317_Rev...

Page 19: ...er Account Press Next Stand near your spa within 10 feet 3 meters and ensure the spa power in ON by pressing the topside panel If the spa is powered ON press Next Detect Bluetooth 3 4 42317_Rev C 19 C...

Page 20: ...tup Spa Owner User Account Press Yes The serial number in the app should match the serial number on the back of the spa module 5 Press Next The CMS code is provided by your Dealer Press Next 6 20 Cont...

Page 21: ...ControlMySpa Setup Spa Owner User Account Press Next Input information and press Next Press Next Input information and press Next 7 8 42317_Rev C 21 ControlMySpa Retrofit User Guide...

Page 22: ...Setup Spa Owner User Account Press Next Your UserID and password will appear Press Next 10 Press Next Input information and press Next 9 MyUserID0001 MyPassword0001 22 ControlMySpa Retrofit User Guide...

Page 23: ...ontrolMySpa Setup Spa Owner User Account Press Close 11 Press SIGN IN Input your email address password and press SIGN IN 12 MyUserID0001 MyPassword0001 42317_Rev C 23 ControlMySpa Retrofit User Guide...

Page 24: ...ControlMySpa Setup Spa Owner User Account SUCCESS YOUR ACCOUNT IS SETUP AND YOU CAN CONTROL YOUR SPA WITH THE CMS APP 24 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 25: ...gin the ControlMySpa application at https iot controlmyspa com portal Your login credentials are username CMStest2 mailinator com password wr Tf5tk iphone users be sure to download the ControlMySpa mo...

Page 26: ...ControlMySpa Website Overview SPA OWNER 26 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 27: ...er or tablet web browser You can also use a phone web browser but works best on a computer or tablet Google Chrome browser is recommended but works with most other browser ControlMySpa https controlmy...

Page 28: ...ControlMySpa SPA VIEW PAGE Spa Owner Overview 28 ControlMySpa Retrofit User Guide 42317_Rev C...

Page 29: ...hts software computer programs and related documen Wi Fi the Wi Fi CERTIFIED logo and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Google Google Play and other marks are trademarks o...

Page 30: ...Phone Balboa Water Group 1382 Bell Avenue Tustin CA 92780 Corporate Office ControlMySpa MEXICO OPERATIONS Balboa Water Group Aguila Azteca 6011 Baja Maq El Aquila Mexico 22221 EUROPEAN OPERATIONS Balb...

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