spaTouch
TM
3
Bluetooth
Song Title
Artist Name
1:40/5:56
A / V
Bluetooth
Stereo
DVD
TV
TV Lift
spaTouch
TM
2
A
Bluetooth
Song Title
Artist Name
1:40/5:56
A / V
Bluetooth
Stereo
DVD
TV
TV Lift
Bluetooth
Song Title
Artist Name
1:40/5:56
A / V
Bluetooth
Stereo
DVD
TV
TV Lift
B
bba
TM
3
USER GUIDE 42384 - Rev A
Balboa Water Group | Your Single Source Solution
32
31
TROUBLESHOOTING
Scenario 01
Problem:
The error message “BT Comm Lost” (A)
appears on the panel display.
Solution:
The control system has lost communication
with the bba
TM
3 amplifier (B). Contact customer support
for help.
Scenario 02
Problem:
When you try to connect your music device
to Aux In on the bba
TM
amplifier, the Aux In connectors
on your bba
TM
amplifier are different than these (C).
Solution:
Your spa is equipped with an earlier version
of bba
TM
(1 or 2). Contact customer support for help.
Scenario 03
Problem:
Song title appears only sometimes or never.
Solution 1:
A few music player apps never send song
title and other info over Bluetooth, so try another app.
Also, some music player apps don’t send song title if
playing automatically in the background, only if the app
is “visibly running” on the device, so try “opening” the
app which is playing in the background.
Solution 2:
If the song title never appears, this can
happen for a couple of other reasons. One, you may
have an older bba
TM
amplifier. Two, you may have an
older panel. Contact customer support for help.
bba
TM
3 Amplifier
Control System
B
No
Communication
Left
Right
Aux In
C
bba
TM
3 Amplifier
A
Scenario 04
Problem:
When you press the music button (A) or
select A/V, it does not go to the Bluetooth screen.
Solution:
If the screen it takes you to has a Bluetooth
button (B), select that Bluetooth button to continue.
That Bluetooth button (B) may not appear if the control
system (E) did not detect the bba
TM
3 amplifier (D).
bba
TM
3 Amplifier
Control System
D
E
NOTE: This can appear on multiple
panels. The spaTouch
TM
2 screens on this
page are used to illustrate the scenario.
Scenario 05
Problem:
The Shuffle and Repeat buttons do not work
on my panel (spaTouch
TM
3, spaTouch
TM
2, spaTouch
TM
1).
Reason:
Some music players/devices do not support
Shuffle and/or Repeat.
