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BAK Thermoplastic Welding Technology AG
ASSISTANCE AND SUPPORT
The BAK group and its authorised service centres offer free support and assistance in
your application.
Our specialists will be pleased to help you.
Customer service and orders:
BAK Thermoplastic Welding Technology AG
Industriestrasse 6
CH-6064 Kerns/Switzerland
Telefon: (0041) 041 661 22 50
Telefax: (0041) 041 661 22 51
E-Mail: [email protected]
ACCESSORIES
Optimum results will be achieved when BAK accessories and spare parts are used.
Please refer to our brochures for additional information.
SERVICE AND REPAIR
The hot air tool should be checked by an authorised service centre approx. every 1000
operating hours.
Repairs have to be carried out exclusively by BAK authorised service centres.
SHIPPING
For repairs, please return the device appropriately packed for transport to your next
BAK service centre.
Shipping to CUSTOMER ACCOUNT.
Technical modifications reserved. In case of doubt, consultation with BAK is required.
Images and drawings may deviate from the original. Changes reserved.
TRANSPORT – HANDLING – STORAGE
Transport:
The hot air tool is packed appropriately and must be protected from moisture.
Handling:
The shipment must be checked if complete and for transport damage. In the event of
transport damage, the defect must be confirmed in writing at the time of the delivery
by the carrier. The seller must be promptly informed in writing!
Storage:
In the case of temporary storage, the welding machine should be kept packed and must
be protected from moisture. In the case of damage resulting from improper storage, no
warranty claim will be honoured.
