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15

ERROR CODE DEFINITION

  CONSUMER MANUAL – 

DP C18.CAN

8 ERROR CODE DEFINITION

The HMI can show the faults of Pedelec. When a fault is detected, the icon 

 will be indicated and one of the 

following error codes will be indicated too.

Note: please read carefully the description of the error code. When the error code appears, please first restart the sys-

tem. If the problem is not eliminated, please contact 

FiSHAW

 technical personnel.

Error

Explanation

Troubleshooting

04

The throttle is not back in correct 
position.

Check the throttle can be 

put 

back in 

the 

correct position, if 

the situation does not improve, please 

replace

 

with a

 new 

throttle.

05

The throttle has 

fault.

1.

Check the connector or cable of throttle

 

whether they are properly or securely installed;

2.

Disconnect the throttle, If the problem is

 

not eliminated, please contact your 

e-

bike 

mechanic

 or

 

FiSHAW representative.

07

Over Voltage Protection

1.

Re-install or replace the battery;

2.

If the problem is not 

fixed

, please

 

contact your 

FiSHAW 

representative.

08

Fault with hall sensor/signal inside 
of motor

Stop 

riding

 and bring your Pedelec to 

your specialist e-bike 

mechanic

 to have the error fixed

 or contact FiSHAW.

09

Fault with motor phase lines

Stop 

riding

 and bring your Pedelec to your specialist 

e-bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

10

The temperature inside of motor 
reaches  the max protection value

Stop 

riding

 and 

let the motor cool down.

 

11

The temperature sensor of motor 
has 

fault

Stop 

riding 

and bring your Pedelec to your specialist 

e-bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

12

Fault with current sensor inside 
controller

Stop

 riding

 and bring your Pedelec to your specialist 

e-bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

13

Fault with temperature sensor inside 
of battery

Stop 

riding 

and bring your Pedelec to your specialist 

e-bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

14

The temperature inside of controller 
reaches to the max protection value

Stop 

riding

 and bring your Pedelec to your specialist 

e-bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

15

Fault with temperature sensor 
inside of controller

Stop

 riding

 and bring your Pedelec to 

your

 specialist 

bike 

mechanic 

to have the error fixed

 or contact FiSHAW.

FiSHAW 202

3

Summary of Contents for UB40

Page 1: ...ion Area 5 5 Button Definition 5 6 Normal Operation 6 6 1 Power ON OFF 6 6 2 Power assistance level selection 6 6 3 Mileage mode and Speed mode 6 6 4 Headlight backlight 7 6 5 Walk assistance mode 8 6 6 SERVICE indication 8 7 User Setting 9 7 1 SETTING interface 9 7 2 Display setting interface 9 7 3 Information interface 13 8 Error Code Definition 15 9 Maintenance 18 FiSHAW 2023 ...

Page 2: ... completely waterproof for riding on rainy days do not let this product soak in water or use in water Do not clean the Pedelec with a steam jet high pressure cleaner or water hose Water may seep into the electrics or drive and destroy the equipment Please use this product with care and protect from strong impacts Do not use thinner or other solvents to clean any of the Display Control Panel Such s...

Page 3: ...ing material is PC the window is high hardness glass as following Cable label identification is as following DPC18CP10101 0 PD051205 Note Contents on this Label contains important information of this product Please keep in a safe place for when needed for updating of software or providing after sales service FiSHAW 2023 ...

Page 4: ...ication for the headlight light senses Brightness adjustment for back light Indication of power assistance level Motor power output and current output indication Time indication for a single ride Trip indication including single trip distance total distance and remaining distance Walk assistance mode Support level setting Indication for consumption of energy CALO RIES Note If the display has this ...

Page 5: ...verage speed AVG remaining distance RANGE energy consumption CALORIES time TIME Note some functions may be unavailable 6 Indication for the current remaining capacity of battery 7 Voltage indication percentage indication 8 Speed digital indication 9 Power indication current indication with scale 10 Power assistance level indication Walk assistance Note symbol means Walk assistance mode 11 Data ind...

Page 6: ... power on briefly press or 0 5S to switch the assistance level the number of assistance levels needs to be adapted to controller The lowest level is Level 0 the highest Level is 5 On the default is Level 1 0 means no power assistance The interface is as following 6 3 Mileage mode and Speed mode Briefly press 0 5s to view the mileage and speed information 1 System with torque sensor circularly show...

Page 7: ...2S again to turn off the backlight and the headlight The brightness of back light can be set in function Brightness If the display is turned on in a dark environment the display backlight headlight will be turned on automatically If the display backlight headlight are turned off manually they also need to be turned on manually afterwards FiSHAW 2023 ...

Page 8: ...o stop this if no any operations within 5s will automatically return to 0 level Then is stopped from the Walk assistance mode as following 6 6 SERVICE indication HMI will prompt for maintenance according to the mileage and battery charger times When mileage exceeds 5000km and the Service function is enabled the SERVICE indication will be displayed every time This function can be set in the interfa...

Page 9: ...hin 20s the set interface will be exited and no data is saved as follows 7 2 Display setting interface In SETTING interface briefly press 0 5S or to select Display setting and then briefly press 0 5S to confirm and enter into Display setting There are thirteen options in this interface 7 2 1 Unit set unit for km mile Briefly press 0 5S or to select Unit and then briefly press 0 5S to enter into th...

Page 10: ...o Off and then briefly press 0 5S to enter into the interface Select the automatic Off time as OFF 9 8 7 6 5 4 3 2 1 OFF means don t turn off The unit is in minute And then briefly press 0 5S to save and exit back to Auto Off interface then briefly press 0 5S for two times to exit or you can also select BACK EXIT to exit back to the main interface 7 2 5 MAX PAS set riding mode Briefly press 0 5S o...

Page 11: ...ensitivity and then briefly press 0 5S to enter into the interface Select the level of the light sensitivity as 0 1 2 3 4 5 OFF OFF means close the function And then briefly press 0 5S to save and exit back to AL Sensitivity interface then briefly press 0 5S for two times to exit or you can also select BACK EXIT to exit back to the main interface 7 2 10 Password set access password Briefly press 0...

Page 12: ... password in the interface And the following step is same with starting password After changing the password it will exit automatically back to the original interface within two seconds Briefly press for two times 0 5S to exit back to the main interface or select BACK EXIT to exit back to main interface Cancel password access In Start PassWord interface to select OFF and then briefly press 0 5S Th...

Page 13: ... select BACK EXIT to exit back to the main interface 7 3 2 Check Battery Info Function not available for this model Briefly press 0 5S or to select Bat tery Info and briefly press 0 5S to enter into and check content This moment select Next Page and briefly press 0 5S to check content at next page As follow ing list Display content Explanation TEMP Current temperature TotalVolt Battery voltage Cur...

Page 14: ...n briefly press 0 5S two times to exit back to main interface or select BACK EXIT to exit back to the main interface 7 3 5 Check Torque Info Briefly press 0 5S or to select Torque Info and then briefly press 0 5S to confirm If no data is detected it displays and then briefly press 0 5S two times to exit back to main interface or select BACK EXIT to exit back to the main interface 7 3 6 Check Error...

Page 15: ...r signal inside of motor Stop riding and bring your Pedelec to your specialist e bike mechanic to have the error fixed or contact FiSHAW 09 Fault with motor phase lines Stop riding and bring your Pedelec to your specialist e bike mechanic to have the error fixed or contact FiSHAW 10 The temperature inside of motor reaches the max protection value Stop riding and let the motor cool down 11 The temp...

Page 16: ...ase contact your FiShaw representative 33 Brake detection circuit is faulty Stop riding and bring your Pedelec to your specialist e bike mechanic to have the error fixed or contact FiShaw 35 Detection circuit for 15V is faulty Stop riding and bring your Pedelec to your specialist e bike mechanic to have the error fixed or contact FiShaw 36 Detection circuit for button is faulty Stop riding and bri...

Page 17: ...ry if the problem is not eliminated please contact your FiShaw representative 48 SOC of battery is too low Replace the battery if the problem is not eliminated please contact your FiShaw representative 61 Gear shifter stuck Replace the gear shifter if the problem is not eliminated please contact your e bike mechanic or FiShaw 62 Gear shifter cannot release Replace the gear shifter if the problem i...

Page 18: ...se hard objects to operate the buttons and Display Screen Do not use high pressure water spray in any position on controller components If storing this production for a long period please turn it off do not leave it near sour ces of heat such as heaters When this product is damaged due to im proper use and maintenance warranty will be null and void FiSHAW 2023 ...

Page 19: ...19 ERROR CODE DEFINITION CONSUMER MANUAL DP C18 CAN FiSHAW 2023 ...

Page 20: ...20 CONSUMER MANUAL DP C18 CAN FiSHAW 2023 ...

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