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13

    BF-UM-C-DP C13-EN November 2019

USER MANU

AL FOR DISPL

A

Y

Error

Declaration

Troubleshooting

14

The protection temperature inside 
the controller has reached its maxi-
mum protection value

1. Turn off the system and let the pedelec cool 
down.

2. If the problem persists, please contact your 
retailer.

15

Error with the temperature sensor 
inside the controller

Please contact your retailer.

21

Speed sensor Error

1. Restart the system

2. Check that the magnet attached to the 
spoke is aligned with the speed sensor and 
that the distance is between 10 mm and 20 
mm.

3. Check that the speed sensor connector is 
connected correctly.

4. If the error persists, please contact your 
retailer.

25

Torque signal Error

1. Check that all connections are connected 
correctly.

2. If the error persists, please contact your 
retailer.

26

Speed signal of the torque sensor has 
an error

1.Check the connector from the speed sensor 
to make sure it is connected correctly.

2.Check the speed sensor for signs of damage.

3.If the problem persists, please contact your 
retailer.

27

Overcurrent from controller

Please contact your retailer.

30

Communication problem

1. Check all connections are correctly con-
nected.

2. If the error persists, please contact your 
retailer.

33

Brake signal has an error

(If brake sensors are fitted)

1. Check all connectors.

2. If the error continues to occur, please con-
tact your retailer.

Summary of Contents for DP C13.CAN

Page 1: ...play 4 7 5 Key Definition 4 7 6 Normal Operation 5 7 6 1 Switching the System ON OFF 5 7 6 2 Selection of Support Levels 5 7 6 3 Headlights backlighting 5 7 6 4 Walk Assistance 5 7 6 5 Selection mode...

Page 2: ...tware update 7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be waterproof It...

Page 3: ...Overview Speed display switching between km and miles Battery capacity indication The lighting system Indication of performance support Kilometer stand including single trip dis tance total distance T...

Page 4: ...ttery capacity in real time 2 Speed display in real time 3 Data Display data which corresponds to the current mode 4 The display shows if the light is on 5 Speed display in real time 6 Support level 7...

Page 5: ...evel 0 7 6 3 Headlights backlighting Hold the button 2S to activate the frontlight and taillights Hold the button 2S again to turn off the frontlight and taillights The brightness of the backlight can...

Page 6: ...art 7 6 7 Error code indication When the the pedelec is at failure the display will automatically show the error code and the screen will flash Please refer to the detailed error code in ERROR CODE DE...

Page 7: ...r n If choose y will the Daily kilome ters TRIP Maximum speed MAX Average speed AVG and time TIME be reset Once you have chosen your desired selec tion press 0 2S the button to save and to enter next...

Page 8: ...c tion press 0 2S the button to save and to enter next item Wheel Size 7 7 2 View Information All data in this item cannot be changed only to be viewed 7 7 2 1 Wheel Size When the system is on press a...

Page 9: ...exit to the main interface Once you have viewed your desired informa tion press 0 2S the button to enter next item Display software info 7 7 2 5 Display Software info When the system is on press and...

Page 10: ...ion press 0 2S the button to enter next item Service Tip 7 7 2 9 Service Tip When the system is on press and hold 2S the and button at same time to ac cess the Setting interface repetitively press the...

Page 11: ...ave viewed your desired selec tion press 0 2S the button to the main interface Content Explanation b01 Current temperature C b04 Voltage mV b06 Discharge mA b07 Remaining Capacity mAh b08 Total Capaci...

Page 12: ...of throttle whether they are correctly connected 2 Disconnect the throttle If the problem still occurs please contact your retailer only with this function 07 Overvoltage protection 1 Remove the batte...

Page 13: ...r connector is connected correctly 4 If the error persists please contact your retailer 25 Torque signal Error 1 Check that all connections are connected correctly 2 If the error persists please conta...

Page 14: ...ailer 44 Voltage of the single cell is too high Please contact your retailer 45 Temperature from the battery is too high Please contact your retailer 46 The temperature of the battery is too low Pleas...

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