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Bafang reserves the right to repair or replace the components, and is only
responsible for repairing or replacing them.
In case bike manufacturers or dealers encounter quality issues when using or
selling Bafang's products, they can report the purchase order number and products’
serial number to Bafang's technology service department who will check whether the
products are under warranty or not. For products under warranty, if it is a small
problem, Bafang will provide customers (dealers or bike manufacturers) with free spare
parts so that they can correct the problem themselves; if it's a big issue, Bafang will
provide customers with free spare parts, show them what to do by sending them
videos or documents or on some special occasions repairing the products for them.
For products out of warranty, Bafang can still provide spare parts or repair the
products for customers, but the incurred material cost, labor cost, freight etc. shall be
undertaken by customers
If an end user has a bike equipped with Bafang components which need repairing,
he/she should contact the bike manufacturer or dealer directly.
If this warranty statement is against a current Chinese law, the Chinese law shall
prevail. Bafang reserves the right to modify the terms without announcement in
advance.
One more important statement:
Although parts and components of the system are waterproof to a degree,
they must be protected from water when they are transported by a car or truck
which is running at a high speed in a rainy day due to the great impact pressure of
the rain.
For more information, please visit the company website:
www.szbaf.com
