08
In order to minimize technical problems, follow installation and operation instructions carefully.
Technical Malfunction
Due to the high sensitivity of Babysense Connect, fans, wind, air-conditioning, and other similar
environmental devices can influence it. Such environmental factors could be picked up by the sensors on a
similar level to that of slight movements, thus preventing or delaying alarm activation.
If the Babysense Connect is concurrently used with other devices, it is required to conduct the Daily
Performance Test (see Daily Performance Test Section) under an environment identical to the actual
situation and while all concurrently used devices are "ON". Under such conditions, it is required to verify that
the acoustic and visual alarms of Babysense Connect are activated
Environmentally Caused Malfunction
Isolated cases of false alarms are possible. Should one occur, check to see if caused by faulty connection of
sensor pads to the control unit or if the there is no direct connection between the mattress and sensor pads.
In case of false alarms, kindly refer to the “Troubleshooting Guide”. If the problem cannot be solved, please
contact the manufacturer’s service personnel.
False Alarms
Daily Performance Test
Do not conduct performance test by picking the baby up out of the crib/bed and waiting for the alarm to
sound
The performance test should be conducted while the baby is not in the crib/ bed. Turn device on and
take two steps away from bed.
Ensure that alarm goes o
ff
within 20 seconds (due to absence of movement).
The alarm may sound with or without preliminary ticking.
Check that alarm can be heard in all locations throughout the home or place of care. Please ensure that
the Babysense Connect Control Unit is hung with the LEDs facing out so that they are easily visible.
In case the alarm does not sound within 20 seconds refer to the “Troubleshooting Guide”
The Daily Performance Test must be conducted daily and every time you move the monitor, change
bedding or relocate crib/bed position.
Note:
The Daily Performance Test can be conducted via the Babysense App too (found under the name
“Environmental Test”).
Troubleshooting Guide
•
Check batteries are inserted in the Control Unit
observing the correct polarity.
Control Unit requires 4 new and identical AA 1.5V Alkaline
batteries or the rechargable batteries
(www.babysensemonitors.com/pages/bs-connect-batteries
for
applicable list)
.
Green Power
Indicator LED on
Control Unit
doesn’t
illuminate when
turned ON
Possible Cause
Solution
Symptom
Batteries are not
inserted correctly
or may be low or
flat.
•
Low battery
Orange LED on the
Control Unit
Batteries low.
•
•
•
•
If Orange LED light flashes at 5 second intervals
alternating with the Green Power Indicator LED, replace all
batteries or recharge the rechargable batteries
(www.babysensemonitors.com/pages/bs-connect-batteries
for
applicable list)
as soon as possible.
If solid Orange LED flashes consistently with no Green Power
Indicator LED all batteries must be replaced immediately or
recharge the rechargable batteries
immediately
(www.babysensemonitors.com/pages/bs-connect-batteries
for
applicable list)
.
•
False alarm up to
30 seconds from
activating
Sensor pad is out
of order.
•
•
Connect one sensor pad and lay the baby on the bed for 1
minute. If the alarm does not activate, the sensor pad is in
order. If the alarm activates, disconnect and place the
sensor pad aside.
Connect the other sensor pad and repeat steps above.
