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In order to minimize technical problems, follow installation and operation instructions carefully.

Technical Malfunction

Due to the high sensitivity of Babysense Connect, fans, wind, air-conditioning, and other similar 

environmental devices can influence it. Such environmental factors could be picked up by the sensors on a 

similar level to that of slight movements, thus preventing or delaying alarm activation.

If the Babysense Connect is concurrently used with other devices, it is required to conduct the Daily 

Performance Test (see Daily Performance Test Section) under an environment identical to the actual 

situation and while all concurrently used devices are "ON". Under such conditions, it is required to verify that 

the acoustic and visual alarms of Babysense Connect are activated

Environmentally Caused Malfunction

Isolated cases of false alarms are possible. Should one occur, check to see if caused by faulty connection of 

sensor pads to the control unit or if the there is no direct connection between the mattress and sensor pads.

In case of false alarms, kindly refer to the “Troubleshooting Guide”. If the problem cannot be solved, please 

contact the manufacturer’s service personnel. 

False Alarms

Daily Performance Test

Do not conduct performance test by picking the baby up out of the crib/bed and waiting for the alarm to 

sound

The performance test should be conducted while the baby is not in the crib/ bed. Turn device on and 

take two steps away from bed.

Ensure that alarm goes o

ff

 within 20 seconds (due to absence of movement).

The alarm may sound with or without preliminary ticking.

Check that alarm can be heard in all locations throughout the home or place of care. Please ensure that 

the Babysense Connect Control Unit is hung with the LEDs facing out so that they are easily visible. 

In case the alarm does not sound within 20 seconds refer to the “Troubleshooting Guide”

The Daily Performance Test must be conducted daily and every time you move the monitor, change 

bedding or relocate crib/bed position.

Note:

 The Daily Performance Test can be conducted via the Babysense App too (found under the name 

“Environmental Test”). 

Troubleshooting Guide

• 

Check batteries are inserted in the Control Unit 

observing the correct polarity.

Control Unit requires 4 new and identical AA 1.5V Alkaline 

batteries or the rechargable batteries 

(www.babysensemonitors.com/pages/bs-connect-batteries

 

for 

applicable list)

Green Power 

Indicator LED on 

Control Unit 

doesn’t 

illuminate when 

turned ON

Possible Cause

Solution

Symptom

Batteries are not 

inserted correctly 

or may be low or 

flat.

• 

Low battery 

Orange LED on the 

Control Unit

Batteries low.

• 

• 
• 

• 

If Orange LED light flashes at 5 second intervals

alternating with the Green Power Indicator LED, replace all 

batteries or recharge the rechargable batteries 

(www.babysensemonitors.com/pages/bs-connect-batteries

 

for 

applicable list) 

as soon as possible. 

If solid Orange LED flashes consistently with no Green Power 

Indicator LED all batteries must be replaced immediately or 

recharge the rechargable batteries

 

immediately 

(www.babysensemonitors.com/pages/bs-connect-batteries

 

for 

applicable list)

.

• 

False alarm up to 

30 seconds from 

activating

Sensor pad is out 

of order.

• 

• 

Connect one sensor pad and lay the baby on the bed for 1 

minute. If the alarm does not activate, the sensor pad is in 

order. If the alarm activates, disconnect and place the 

sensor pad aside.

Connect the other sensor pad and repeat steps above.

Summary of Contents for Connect

Page 1: ...User Manual Babysense Connect Non Contact Movement Monitor ...

Page 2: ...eport to the manufacturer if any unexpected operation or events occur Do not use the equipment if you notice a change in the system s performance if the system is damaged or if any of its components are worn or frayed The equipment should not be used adjacent to or stacked with other equipment If adjacent or stacked use is necessary the equipment should be observed to verify normal operation in th...

Page 3: ...s requiring constant medical supervision Medically trained staff such as nurses or non medically trained users such as parents or caregivers may use the Babysense Connect Babysense Connect is intended for home use Always lay baby to sleep on his or her back Refrain from smoking near or around baby Avoid over heating of baby s surrounding Do not leave any objects near your baby that can cause suffo...

Page 4: ... illustration 2 PLEASE NOTE The sensors should be placed with the marking THIS SIDE UP facing up 3 When using a crib bed equipped with spring base place extra wooden board plywood under each sensor pad as shown in illustration 3 The applicablesize of the board is at least 17 x 11 and 1 2 thick 4 ass the cord s of the sensor pad s through special openings in the holder see illustration 4 Top Crib B...

Page 5: ...ould the design of the crib not allow proper installation with the control unit holder please use the supplied hanging hook see illustration 6 Hang the control unit from the bottom edge of the crib or affix the hook with a screw not supplied to the bottom edge of the crib and hang the control unit from the bottom edge of the crib IMPORTANT To avoid possible danger from sensor cords ensure that exce...

Page 6: ... the same room as the Babysense Connect and ensure it is within Wi Fi range Please install see instructions below and pair the hub as per app instructions To apply please remove the liner 1 and adhere the one half of the double sided hook and loop strip to the wall 2 above the electrical outlet Press the hub hook to the hook and loop strip on the wall 3 Attach the hub to the hub hook 4 To remove p...

Page 7: ... fully charge the rechargable batteries www babysensemonitors com pages bs connect batteries for applicable list Turn off control unit by pressing ON OFF Power Button before taking your baby out of the crib bed Make sure the Green LED is off and no other lights are seen thereafter to indicate the device is turned off Babysense Connect is a highly sensitive device which monitors a baby s movements ...

Page 8: ... heard in all locations throughout the home or place of care Please ensure that the Babysense Connect Control Unit is hung with the LEDs facing out so that they are easily visible In case the alarm does not sound within 20 seconds refer to the Troubleshooting Guide The Daily Performance Test must be conducted daily and every time you move the monitor change bedding or relocate crib bed position No...

Page 9: ...tion within 20 seconds indicates that the sensor is OK perform the above procedures with the second sensor pad If the alarm does not sound within 20 seconds place the sensor pad aside The alarm does not sound within 20 seconds when performing the Daily Performance Test Environmental influences detected by the sensor pads such as wind fan air conditioner baby mobile toy vibrations False alarm after ...

Page 10: ...isposal Conditions of Operation Storage Contents Control Unit Control Unit Holder Optional Hanging Hook 2 Sensor Pads Alkaline Batteries Hub Hub Power Adapter Hub Wall Mount 2 Cable Ties tied around the sensor cables when supplied User Manual Exit and re enter the app On the cellular device turn Bluetooth off and then back on Enable and then disable Airplane Mode on the cellular device If the abov...

Page 11: ...ranty does not apply to product that has been damaged as a result of improper maintenance or other misuse This Limited Warranty is automatically void if the purchaser repairs or modifies the product in any way Baby Monitor Direct LLC will not be liable in any way for any damage including incidental or consequential damage caused by such repaired or modified product WARRANTY CLAIMS If you wish to mak...

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