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WARRANTY AGAINST DEFECTS
A. AUSTRALIAN CONSUMER LAW
1. Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law. You are entitled to
a replacement or refund for a major
failure and compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to
be of acceptable quality and the failure
does not amount to a major failure. 2.
The guarantees under the Australian
Consumer Law (“ACL”) are provided
in sections 51 to 59 inclusive of the
ACL (“Statutory Guarantees”) and the
remedies are provided in sections 259
to 266 inclusive of the ACL (“Statutory
Remedies”).
In New Zealand our goods come with a
guarantee that cannot be excluded under
the Consumer Guarantee Act 1993.
B. BabylissPRO EXTENDED WARRANTY
1. In addition and subject to the Statutory
Guarantees and Statutory Remedies, the
following express warranty (“Warranty”)
commences from the date of purchase
and continues for a period of 24 months
(“Warranty Period”) after which it
expires. Subject to the conditions in
Section C below, Dateline warrants to
the original purchaser (“Purchaser”) of
the BabylissPRO product that is the
subject of this warranty (“Product”)
that if during the Warranty Period, the
Product suffers from any defect caused
by faults in materials or workmanship,
Dateline will a) replace the Product,
or b) exchange defective part in the
Product or c) repair the Product, as
Dateline may choose in its discretion
TWO YEAR WARRANTY
The warranty may only be claimed where
proof of original purchase is presented,
i.e. original purchase receipt or invoice.
We recommend attaching a copy of your
purchase receipt to this instruction book
and storing in a safe place.
To make a warranty claim you can return
the defective product back to the place it
was purchased where it will be replaced,
exchanged or repaired (see point 12 in
conditions).
Trade purchasers who have purchased
from us directly should contact us directly
with regard to warranty claims.
Please have the following details to hand:
1. Date of purchase
2. Details of where the product was
purchased
3. Product Name/Model Number
4. Confirm you have your purchase receipt
5. Detail the problem with your product
It is important to retain your proof of
purchase. We recommend attaching
your receipt to this page.
For advice with regard to the warranty
claim process please contact Customer
Service:
Dateline Imports P/L
Professional Products Division
Banksmeadow, NSW 2019
Australia
Ph: 61 2 9666 3611
www.babylisspro.com.au
Dateline Imports NZ Ltd
66 Apollo Drive
Albany, Auckland
NZ 0632
Ph: 64 9 415 5415
www.babylisspro.co.nz
(“Warranty”). In this Warranty “Dateline”
means Dateline Imports P/L (ABN 60
000 557 282) of Banksmeadow, NSW
2019, Australia.
2. To honour the Warranty, Dateline must
replace, or exchange parts in, or repair,
the Product, as Dateline determines, in
accordance with paragraph B1 above,
subject always to the conditions in
Section C below.
3.
If any of the conditions in Section
C below are inconsistent with any
provisions of the ACL or regulations
made there under, those provisions of
the ACL or regulations shall prevail to
the extent of the inconsistency.
C. CONDITIONS
1. The Product must be used in accordance
with manufacturer’s instructions.
This Warranty does not apply should
the defect in or failure of the Product
be attributable to misuse, abuse,
accident, act of God such as lightning,
or nonobservance of manufacturer’s
instructions on the part of the user. This
Warranty does not cover ordinary wear
and tear in the Product or its parts.
2. Dateline does not accept liability for a)
any loss or damage however suffered,
caused by or arising out of any failure to
use the Product in accordance with the
manufacturer’s instructions, and b) any
indirect, consequential or economic loss
or damage however caused.
3. This Warranty is immediately void if – a)
any serial number or appliance plate is
removed or defaced, b) the Product has
been serviced or otherwise repaired
by a person not authorized to do so
by Dateline or where non approved
replacement parts are used.
4. The Product must be connected to the
electrical voltage supply as specified in
the ratings label located on the Product.
This Warranty does not cover defects
arising from incorrect voltage supply.
5.
This Warranty may only be claimed
against where proof of original purchase
is presented, for example, original
receipt or invoice.
6. Any parts of the Product that need to be
replaced, or if the whole Product needs
to be replaced, the replaced Product,
become the property of Dateline. The
Warranty on any replacement Product
or parts will expire on the same date
that the Warranty Period on the original
Product expires.
7. The benefits provided by this Warranty
are in addition to all other rights and
remedies in respect of the Product
which the Purchaser has under the ACL,
and applicable laws in New Zealand,
which rights and remedies by law may
not be excluded. All other warranties
and representations express and
implied are hereby excluded.
8. The defect must have occurred during
the Warranty Period and Purchaser
bears the onus of proving that fact, and
that the defect was not caused by any of
the causes excluded from this Warranty.
9. This Warranty does not cover Products
purchased from any person who is not a
retailer serviced by Dateline Imports P/L
or purchased second hand.
10. The Purchaser is responsible for all
postage and freight charges and any
other expenses incidental to claiming
against this Warranty.
