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Whenever you suspect a malfunction of the unit, please first check a possible cause by proceeding the below
list, before contacting your local dealer or the B.M.C. Audio service.
Check the AC-power cable is connected at both sides.
Make sure there is AC power available at the wall outlet.
Check the power switch position.
Check the interconnections of the audio system
Check the function of the signal source
Check the amplifier input, volume and mute status
Aim at the middle of the display from short distance
If the operating range decreases, change the batteries of the remote control to new ones of type AA
Take care to set the B.M.C. link switch on the rear according to your actual use.
The PureDAC requires no user maintenance.
Clean the unit with a dry micro-fiber cloth only.
Take special care not to scratch the acrylic window.
In case you have to contact the B.M.C. Audio Service Center, please prepare the following information:
Model-name, serial number and date of purchase.
Name, tel. and address of the dealer.
Precise description of the malfunction.
No Function or Display
No music
Remote control non-functional
No Music Via USB
Unusual or Erratic Volume Behaviour on Line Output
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See USB linking
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Troubleshooting
Maintainance
Service